Customer Services Advisor

West Malling

£22,000 per annum

Monday to Friday - 9 - 5..30 - Hybrid working Pattern

Are you a brilliant communicator? Do you have solid experience in Administration and Customer Service?

If this is you, then this Customer Service role could be perfect for you!

Our client is a well-established company who offer a generous benefits package, along with a great working environment. Their stable workforce is testament to this!

Duties Include:

* Providing helpdesk support via phone and email
* Implementing and coordinating orders for bespoke services
* Chasing and Processing orders and call offs accurately
* Handling all administration for any discrepancies and invoice queries
* Keeping systems up to date and accurately managing data and customer information
* Managing and dealing with customer enquiries via email and phone calls ensuring all are logged and actioned
* Working in a busy environment, prioritising a varied workload
* Methodically following processes to resolve queries

To be successful you will have/be:

* Solid office-based Customer Service/ Administration experience
* Good working knowledge of Microsoft Word, Excel & PowerPoint
* Good attention to detail and accuracy
* Confident working with numbers
* Exceptional organisational skills
* A genuine passion for Customer Service
* Excellent communication skills both verbally and written
* To be a quick learner with a positive "can do" attitude

This is a fantastic opportunity for someone looking to join a stable and friendly team offering great benefits and a long-term career, with no weekend working.

If you are interested, then please apply now to be considered!



This role is being handled by Lisa Belcher Lisa@pearsonwhiffin.co.uk 01732 795108 Senior Executive Consultant for Business Support at Pearson Whiffin Recruitment.



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