Please note a full application including a covering letter detailing your experience alongside a CV is required for applications to be considered. Please be advised applications made without providing a cover letter will not be accepted.

About Christ Church Students’ Union

Christ Church Students’ Union is a student-led organisation that represents 12,000+ students across our campuses in Canterbury, Medway, and Tunbridge Wells. Crucially, although we work in close partnership we are independent from Canterbury Christ Church University and proudly for students, by students.

The activities and services we offer are wide-ranging and include:

Representing all students on their course, within the University, within the locality, and nationally - working with others such as the National Union of Students.

Campaigns that inform students, and defend and extend their rights as students and citizens.

Supporting life-affirming student-led communities across sports, general interest. and academic societies - we aim to offer something for everyone.

A Give it a Go! programme and a range of other events to build student belonging, community, and help students have fun and make memories!

Free, impartial, and professional advice to support students in their academic interests at university.

We’re a Charitable Company, registered with the Charity Commission. Why does this matter? Well it means that we are not-for-profit and are ‘owned’ and run by our Members - all students at the University.

As a registered charity, the Union’s Board of Trustees are responsible for all aspects of the Union’s operation, and as a student-centric organisation the majority of Board members are current students, supported by a team of career staff led by the CEO.

As the Advice and Insights Manager you will be responsible for managing and providing excellent Case Management and Advice to our student Members. You will also be the institutional lead for Insights, working across the Students’ Union to ensure we are evaluating our impact and driven by data-informed evidence to ensure we remain student-led, data-informed, and are able to evidence our impact.

How will you work?

We are committed to supporting flexible methods of working wherever possible.

We work both hybrid & flexibly, with (currently) an expectation of 80% office presence.

Next steps

We’re committed to ensuring our workforce accurately reflects the diversity of the world we live in. We positively encourage applications from all individuals irrespective of their gender, age, home country, ethnic background, sexuality, religious beliefs or disability. All candidates will be treated equally and all appointments made on merit.

If you still have questions and would like to have a conversation with us then get in touch with Hannah Alcock, Deputy CEO - hannah.alcock@ccsu.co.uk.

Application is released - 21st November 2025

Application deadline - 5th December 2025

Interview date - 11th December

Intended role start date - from 5th January 2026

Please ensure you read all of the information in the below pack before completing your application. The sections titled ‘Main Duties’ detail the requirements of the role-holder and the ‘Person Specification’ describes the skills, experience, qualifications and personal attributes we are looking for in the successful candidate.

We are looking for candidates who can demonstrate, via application and interview, that they meet all essential criteria and identify with the values of Christ Church Students’ Union.

CCSU Page with Job Details Pack-
https://eur01.safelinks.protection.outlook.com/?url=https%3A%2F%2Fccsu.co.uk%2Fjobs&data=05%7C02%7Chr.recruitment%40canterbury.ac.uk%7C53948fbd3c134c6bca5d08de284daf62%7C0320b2da22dd4dab8c216e644ba14f13%7C0%7C0%7C638992511309206903%7CUnknown%7CTWFpbGZsb3d8eyJFbXB0eU1hcGkiOnRydWUsIlYiOiIwLjAuMDAwMCIsIlAiOiJXaW4zMiIsIkFOIjoiTWFpbCIsIldUIjoyfQ%3D%3D%7C0%7C%7C%7C&sdata=lcLCerQ9EV0Mch7CBVdik8xQPPMPKEt5AyJrFgg6qPQ%3D&reserved=0

The data legal stuff - we’ll only use the information you supply for the purposes of progressing your application, or to fulfil legal or regulatory requirements if necessary. More info at ccsu.co.uk/data.

Additional Information

Canterbury Christ Church University truly welcomes fresh perspectives and new voices. We want you to bring the real you to work, so we are committed to building a genuinely inclusive working environment where everyone is welcomed and where everyone can have a true sense of belonging. Our spirit of community will help us to eliminate discrimination and will enable us all to thrive in a culture that is underpinned by fairness and justice. We therefore seek people to join us who will proactively support and shape this aim and contribute in their own unique way. If this is you, then we are waiting to hear from you. #yourCCCU

Our University is deeply committed to shaping sustainable futures as a key part of its mission and values. If you share this passion, we encourage you to join us in making CCCU a more socially and environmentally conscious, sustainable place to study and work

Employment Visa Clarification: According to the UK Government Points Based System, this position does not fulfil the requirements for sponsorship under the Skilled Worker Route application.

Please note applications must be made online via the University website; details sent directly via email cannot be considered.

Prior consideration will be given to applicants in the University’s redeployment pool. No agencies, thank you.