IT Manager – Full Time | Gravesend
Salary: Competitive, dependent on experience

My client, a well-established professional services firm, is seeking an experienced and proactive IT Manager to lead and oversee all aspects of their IT infrastructure and support. This is a hands-on and strategic role with great chance for impact and to take on responsibility!


Key Responsibilities:
Evaluate and implement emerging technologies to improve operational efficiency and security.
Manage the IT budget to ensure cost-effective, high-quality solutions.
Maintain and support the Firm’s case management system: Partner for Windows (Tikit).
Ensure the availability, integrity, and performance of IT systems, networks, and software.
Oversee regular system upgrades, licences, and backups.
Provide hands-on hardware and software support across the firm.
Deliver training and guidance on IT systems to staff.
Serve as the primary point of contact for IT-related queries and incidents.
Monitor systems for vulnerabilities and implement proactive security measures.
Ensure compliance with GDPR and other data protection regulations.
Maintain disaster recovery and business continuity plans.
Manage relationships with third-party vendors, including software providers and IT consultants.
Lead IT projects such as system migrations, software rollouts, and infrastructure improvements.
Manage the Firm’s websites and digital presence.
Arrange logins and provide IT onboarding training for new staff.
Undertake other IT duties as required.


Required Skills & Experience:
Proven experience as an IT Manager or similar role within a professional services or legal environment.
Strong knowledge of Partner for Windows (Tikit) or equivalent legal case management systems.
In-depth understanding of networks, servers, cloud solutions, and cybersecurity protocols.
Excellent troubleshooting, communication, and project management skills.
Ability to translate complex technical concepts into clear, user-friendly guidance.
Strong organisational and leadership abilities.

This is an exciting opportunity for an IT professional to take ownership of IT strategy and operations within a reputable legal firm. My client offers a collaborative working environment and the chance to make a significant impact across multiple office locations.

Please apply now for immediate consideration!