Customer Service Administrator
Larkfield
12-month fixed contract
Monday to Friday 8.30am - 5pm or 9.00am - 5.30pm
Hybrid working (2 days per week WFH)

KHR is working with one of the fastest-growing logistics businesses in the UK, who at present have a great opportunity for a Customer Service Administrator to join the business on a full-time permanent basis.

The ideal candidate will work with the Client Services Team using attention to detail to log and resolve queries from the client base onto the Salesforce system.

Duties of the Customer Service Administrator will include but are not limited to:

- Dealing with multiple administrative priorities in an efficient and timely manner
- Dealing with quotations, queries, and complaints and logging them accordingly
- Liaising with staff internally and service providers to always ensure client satisfaction
- General office administration and financial archiving
- Allocation of an email slot to ensure 20-minute response times, meeting our CS SLAs


The business is based in Larkfield and offers hybrid working with 3 days per week in the office and 2 from home.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd. Keep in touch with us online for job alerts, industry updates and market trends…