Customer Service Administrator

Customer Services Administrator

Location: Working from home

Salary: £18,575 + 30% uplift for Saturday work hours.

Hours of Work: 37.5 hours a week (5 days working pattern on a fair rotation across Monday to Saturday)

Our client is expanding their appointment booking administration team and are now looking to recruit an enthusiastic and motivated Customer Experience Officer to join this patient dedicated team who can deliver outstanding customer service to a variety clients.

The role is based as a working from home but will be expected to work at sites in Ashford, Canterbury and Margate as needed.

Qualifications and Experience

• Maths and English (GCSE or equivalent) Grade C or above.

• Proven experience in an administration environment

• Proven experience of booking appointments

• Excellent IT Skills

• Outstanding communication skills

• Ability to work from home

Due to the nature of our client’s business, and in accordance with UK Government guidance, all successful applicants will be required to provide evidence that they have been fully vaccinated against COVID-19 unless they are medically exempt.

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