Application submitted

Retail Sales Assistant

  • £4.62-£8.91
  • Strood, Kent
  • Strood Community Shop

Assume full responsibility for all aspects of the shop in the absence of the Shop Manager, meeting agreed sales targets and maximising profit to increase the overall contribution of the shop. To be an ambassador for Strood Community Shop, supporting and endorsing the aims of the organisation.

This role is instrumental in making our shop the hub of the local community and raising public awareness.

Sales and profit:

Assist in generating quality donated goods, to achieve the agreed processing targets, in order to maintain shop density levels, whilst complying with pricing guidelines

Minimise stock loss

Taking the lead with processing high volumes of donations in the shop in managers absence

Follow agreed procedure on stock management throughout the sales floor and stock rooms, whilst maintaining compliance with Health &

Safety regulations

Assist in identifying high value items to send to eBay, to maximise shop profit and meet eBay targets for the shop

Assist in achieving agreed sales targets

Ensure excellent standards are maintained in terms of customer service

Assist in identifying high value items to send to eBay, to maximise shop profit and meet eBay targets for the shop

Implement all directives from the CEO and Director

Shop Standards:

In the absence of the shop manager, maintain a high standard of visual merchandising and display (to include new goods and donated) both windows and in-store complying with Health and Safety standards

Good knowledge of fashion would be beneficial

Ensure basic standards and high levels of cleanliness are consistently maintained

Health and Safety, Security and Environmental:

Support the shop manager in ensuring that safeguarding processes are carried out to protect volunteers and shop staff

Ensure manual handling guidelines are followed

Ensure correct PPE is issued and used within the shop

Comply with Strood Community Shop Health and Safety policies and instructions

People Management:

Ensure that instructions and information from CEO and Director are communicated to staff and volunteers using the appropriate communication tools.

Maintain regular communication with the Shop Manager

Build and maintain positive, collaborative working relationships with staff, volunteers and external supporters

Be able to give feedback to Donors regarding unsaleable/prohibited items

Attend meetings and training sessions as required

Be willing to work additional hours and to perform any additional duties as and when required by the business

Key Skills, Knowledge, Experience and Behaviours

Excellent interpersonal skills

Ability to communicate effectively at all levels

Flexible and proactive attitude

Ability to adapt to changing environments

Ability to work independently, using own initiative

Good time management and prioritisation skills

Ability to work effectively under pressure

Leadership and drive


Commercial awareness

Experience of working in a fast paced, sales driven, customer facing environment

Experience of working with a diverse team of people

Experience of supervising a team

Experience of working with sales and profit targets

Experience of using computers of business purposes

Contract length: 3 months with opportunities to extend for the right candidate

Expected start date: 04/10/2021

Job Types: Full-time,

Salary: Minimum wage for your age £4.62 - £8.91

  • Advertiser: Direct Employer
  • Posted on: 24/09/2021 11:01