This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Connect Personnel is seeking a Customer Service Administrator on a Temporary to Permanent basis for our Client based in Sittingbourne.
Main purpose of the position:
To receive enquiries, queries, complaints and orders from customers and external sales and process these promptly.
Key Responsibilities:
Handle B2B and B2C orders and order enquiries via EDI, email and telephone
Process orders onto the in-house system, checking prices and sending order acknowledgments
Investigate all queries and complaints, ensuring resolutions within agreed lead times
Capture order and delivery discrepancies. Reporting the data within the business
Liaise with the Finance Team regarding payment and credit note enquiries
Liaise with the Purchasing Team and Production Team regarding product and stock availability
Liaise with the Logistics Team regarding all distribution requirements
Reception cover as and when required
*Must have previous experience in Ecommerce*
* Immediate Start *
Hours of working: Monday to Friday 9am-5pm
Salary: £20,000 to £23,000
If you have the above experience please submit a copy of your CV.
Advertiser: Agency
Reference: 1894
Posted on: 2022-02-24 16:15:42
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Call Centre - Administration - Customer Service - Sittingbourne, Kent
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Connect Personnel is seeking a Customer Service Administrator on a Temporary to Permanent basis for our Client based in Sittingbourne.
Main purpose of the position:
To receive enquiries, queries, complaints and orders from customers and external sales and process these promptly.
Key Responsibilities:
Handle B2B and B2C orders and order enquiries via EDI, email and telephone
Process orders onto the in-house system, checking prices and sending order acknowledgments
Investigate all queries and complaints, ensuring resolutions within agreed lead times
Capture order and delivery discrepancies. Reporting the data within the business
Liaise with the Finance Team regarding payment and credit note enquiries
Liaise with the Purchasing Team and Production Team regarding product and stock availability
Liaise with the Logistics Team regarding all distribution requirements
Reception cover as and when required
*Must have previous experience in Ecommerce*
* Immediate Start *
Hours of working: Monday to Friday 9am-5pm
Salary: £20,000 to £23,000
If you have the above experience please submit a copy of your CV.
Advertiser: Agency
Reference: 1894
Posted on: 2022-02-24 16:15:42
I want to receive the latest job alerts for:
Call Centre and Administration and Customer Service jobs in Sittingbourne, Kent
Cornerstone Fire & Security Group
25K - 30K Depending on Experience
Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
Depending on Experience
Customer Services Advisor - Temporary
KHR - Recruitment Specialists
Up to £30000 per annum
Canterbury Christ Church University
£23,881 – £25,448 per annum
Contracts and Customer Service Administrator
Premier Work Support
Up to £12.82 per hour + Plus Holiday Accrual and Free Parking