Canterbury Student Administration Office

Location: Canterbury
Salary: £23,067 to £25,941 per annum
Grade: Grade 5
Post Type: Full Time
Contract Type: Permanent
Release Date: Friday 26 March 2021
Closing Date: 23.59 hours BST on Thursday 08 April 2021 (unless otherwise stated)
Reference: CSF-151-21

Do you have experience of providing excellent customer service in a busy office environment where priorities frequently change?

The Central Student Administration (CSA) team at the University is looking for a highly organised individual to join them, providing support on tasks and projects relating to the maintenance of student records and managing large scale central student operations. You will work closely with students and staff as well as external bodies and the public, so your ability to build relationships and communicate effectively will be key in this demanding role.

As Central Support Co-ordinator you will:

provide a high level of support to CSA projects throughout the year, leading where required
act as the lead contact for Kent and Medway Medical School administration tasks throughout the student lifecycle
support the implementation of the KentVision student record system
support the planning, set up and management of registration and arrival events
assist with co-ordinating examination administration
To succeed in this role you will have/be:

educated to A-level with GCSE English and Maths or equivalent
experience of working in a busy office with multiple customers, frequently changing priorities and peak workloads
experience of working in a confidential environment
a high level of accuracy and attention to detail and the ability to use initiative in all aspects of the role
The Central Student Administration Office function is to ensure the smooth running of central student administration, maintaining and updating critical student information and managing large scale central student operations, including registration examination processes, and provide administrative and systems support for the Student Data System.

The University of Kent is a distinctive and attractive place to work. We employ around 6,000 staff, including academic and research staff and a full range of support and administration staff. Our stunning main campus in Canterbury, Kent was founded in 1965 and is set among green and tranquil open space overlooking the spectacular Cathedral. Our staff enjoy competitive salaries, an occupational pension scheme, generous holiday entitlements and a great working environment.

Please see the links below to view the full job description and also to apply for this post. For further information regarding the application process, please contact the Resourcing Team at jobs@kent.ac.uk quoting ref number: CSF-151-21

Further details: Job Description Additional Information
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Please note that we prioritise applications from current University of Kent redeployees. We will let you know if this post is to be filled by a redeployee as, in this instance, your application will unfortunately not be taken forward

Applications must be made via the University’s online application system; CVs or details sent directly to the department or via email cannot be considered.

The University of Kent values diversity and promotes equality at all levels

Due to the current COVID-19 outbreak, all interviews will take place remotely.

From 1 January 2021, non-British and non-Irish nationals who do not already hold a UK immigration status will be required to obtain a visa in order to be able to work in the UK. A new points-based system will be implemented which will treat EEA and non-EEA citizens equally. For further information please visit the UK Visas & Immigration website.