Location: Canterbury
Salary: £20,130 to £21,814 per annum pro rata
Grade: Grade 4
Post Type: Part Time
Hours per Week: 24.5
Contract Type:Permanent
Release Date: Friday 05 February 2021
Closing Date: 23.59 hours GMT on Sunday 21 February 2021 (unless otherwise stated)
Interview Date: Friday 05 March 2021
Reference: HSS-017-21

If you are a good communicator with strong administration skills and you can demonstrate a commitment to excellent customer service, we would welcome your application for the divisional role of Admissions Administrator.

You will support admissions activity across the Division of Human and Social Sciences, responding to student queries from enquiry through to enrolment, ensuring relevant University procedures and processes are followed, to assist the Division in achieving its recruitment targets. This role would suit you if you thrive in a high volume and high paced working environment where your prioritisation and organisation skills are key.

As Admissions Administrator you will:

provide up to date, clear, accurate and consistent advice to all enquiries made direct to the Division via a range of channels and stakeholders
review, assess and make formal decision on all postgraduate applications received for the Division
undertake a variety of confirmation and conversion activities in order to meet divisional and individual programme targets
undertake a range of activities in preparation for the annual enrolment and induction period to ensure a positive student experience.

To be successful in this role you will have:

previous clerical/administration experience gained in a team-orientated office environment
previous experience of maintaining student records and/or databases
the ability to work on multiple tasks, manage time effectively and determine priorities to meet deadlines
tact, patience and courtesy in dealing with queries and complaints from candidates, parents, schools and academic staff.