Do you have a Customer Service background? Kings hill £25k per annum Monday to Friday 9am-5pm Office Based Duties As our Customer Relations Officer you will Update databases and maintain excel spreadsheets If no contact with customer from the initial phone call; diarise follow ups and ensure that this is followed up to completion and enters the agreed escal tion process where needed. To respond to enquiries from customers, in a professional, timely and efficient manner Where our client does not hold current contact details, you will then need to research the organisation to find these contact details, For customers who have outstanding fees / invoices, to request these payments are made and to provide payment methods available setting clear timescales. For relevant customers who have outstanding payroll reports, request customers to provide the report and support them on the process, setting clear timescales Requirements * Experience working within an outbound call environment. * Ability to overcome any obstacles when

Do you have a Customer Service background? Kings hill £25k per annum Monday to Friday 9am-5pm Office Based Duties As our Customer Relations Officer you will Update databases and maintain excel spreadsheets If no contact with customer from the initial phone call; diarise follow ups and ensure that this is followed up to completion and enters the agreed escal

Mortgage Processor - (12 month contract) £25,000 - £28,000 Huntress are currently recruiting for an Mortgage Processor to join our client based in Rochester on a permanent basis. The role * Handling all calls, letters and emails from clients ensuring that they are dealt with in the set deadlines given * Ensure that all documentation is scanned and filed and placed onto the system * Ensure all complex queries are dealt with and escalated to the correct department as required * Complete general administrative duties and ad hoc tasks as required Ideal Candidate: * Previous experience with handling calls * Excellent customer service and communication skills * Attention to detail Please apply now for immediate consideration. Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disabilit

Mortgage Processor - (12 month contract) £25,000 - £28,000 Huntress are currently recruiting for an Mortgage Processor to join our client based in Rochester on a permanent basis. The role * Handling all calls, letters and emails from clients ensuring that they are dealt with in the set deadlines given * Ensure that all documentation is scanned and filed and placed onto the system

Quality Analyst (Call Centre) £27,000 - £32,000+ Bonus Medway (hybrid) Our client is looking for an experienced Quality analyst from a call centre environment to aid the Quality & Control Manager in spearheading the delivery of top-notch Quality and Performance. Main responsibilities: * Conduct call sampling for high-quality standards. * Analyse data to refine working practice and host informative sessions for team development. * Identify and suggest training needs. * Perform quality checks on letters/emails. Candidate Qualifications: * Proficiency in assessing, quality checking, or auditing administrative tasks. * Skills in staff coaching, feedback delivery, and coaching experience. * Background in a financial services environment. If you have experience in a similar role, please APPLY NOW for immediate consideration ! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equa

Quality Analyst (Call Centre) £27,000 - £32,000+ Bonus Medway (hybrid) Our client is looking for an experienced Quality analyst from a call centre environment to aid the Quality & Control Manager in spearheading the delivery of top-notch Quality and Performance. Main responsibilities: * Conduct call sampling for high-quality standards. * Analyse data to refine working practice

Customer Service Coordinator - Providing Exceptional Service! Kings Hill, West Malling £22,000 Hybrid - 2 days in the office - 3 days home Are you a people-oriented individual with a passion for delivering outstanding customer service? Are you highly organized, detail-oriented, and able to manage multiple tasks simultaneously? Join our team as a Customer Service Coordinator and be a art of our commitment to providing exceptional service to our valued customers! Responsibilities: * Serve as the main point of contact for customers, handling inquiries, resolving issues, and providing timely and accurate information. * Maintain customer accounts, update information, and manage orders, returns, and exchanges. * Maintain accurate records of customer interactions, transactions, and communication for documentation and reporting purposes. * Provide product information, pricing, and availability to customers, and cross-sell or upsell products as appropriate. * Continuously improve customer service skills, product knowledge, and stay updated on company policies and

Customer Service Coordinator - Providing Exceptional Service! Kings Hill, West Malling £22,000 Hybrid - 2 days in the office - 3 days home Are you a people-oriented individual with a passion for delivering outstanding customer service? Are you highly organized, detail-oriented, and able to manage multiple tasks simultaneously? Join our team as a Customer Service Coordinator and be a

Client Service Advisor £21,000 Medway Hours- Mon to Fri, 9am-5pm. (No Weekends) Our client is looking to hire a confident and outgoing Client Service Advisor with substantial customer/client service experience for their team! Responsibilities: * Deliver top-notch customer service to both external and internal clients. * Manage mail, allocate tasks, and handle dive se administrative duties. * Maintain accurate spreadsheets. * Handle calls professionally. Requirements: * Strong commitment to excellent customer service. * Organised, detail-oriented, and accuracy-focused. * Ability to multitask and prioritise efficiently. * Previous experience in client services or administration Please Apply now for Immediate consideration! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, ment

Client Service Advisor £21,000 Medway Hours- Mon to Fri, 9am-5pm. (No Weekends) Our client is looking to hire a confident and outgoing Client Service Advisor with substantial customer/client service experience for their team! Responsibilities: * Deliver top-notch customer service to both external and internal clients. * Manage mail, allocate tasks, and handle dive

Team Leader £30,000 - £33,000 Medway Our Medway based client is looking to recruit an experienced Team Leader from a call centre environment to join their team. Main responsibilities: * Oversee the performance of the team * Provide leadership, coaching and support to the team * Effectively develop plans to hit the team targets * Ensuring continuous development of staff Candidate requirements: * Experience within a similar role * Advanced decision making * Advanced organisational skills and attention to detail * Coaching and leadership skills If you have experience in a similar role, please APPLY NOW for immediate consideration ! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds a

Team Leader £30,000 - £33,000 Medway Our Medway based client is looking to recruit an experienced Team Leader from a call centre environment to join their team. Main responsibilities: * Oversee the performance of the team * Provide leadership, coaching and support to the team * Effectively develop plans to hit the team targets * Ensuring continuous development of staff

1st Line IT Support Location: Rochester Salary: £22,000 - £23,500 with £1000 performance related bonus each year. (This company offers excellent salary progression) A highly established organisation is looking to add a member to their IT Helpdesk team, to assist users with any 1st and 2nd line queries; this will consist of remote support and desk side support. Duties will include: * Analysis, diagnosis and resolution of desk top issues * Setting up new users hardware and applications * Device administration of telephones and mobile devices * Microsoft Office maintenance including creation, deletion and password resets * Microsoft SharePoint administration * Infrastructure support including RF equipment, printers and workstations * Information Collation - serial numbers / kit inventory If you have experience in 1st and 2nd line support with experience in setting up PC's laptops and mobile devices please apply today! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Te

1st Line IT Support Location: Rochester Salary: £22,000 - £23,500 with £1000 performance related bonus each year. (This company offers excellent salary progression) A highly established organisation is looking to add a member to their IT Helpdesk team, to assist users with any 1st and 2nd line queries; this will consist of remote support and desk side support. Duties will include:

Our client within Digital advertising and content marketing is currently seeking an administrator to join their team on a permanent basis. * The Role: Customer Service Administrator * The Location: West Malling * Salary: £22,500 * Working Hours: Monday to Friday 9am - 5pm: Hybrid Work Setup. Duties: * General administration * Providing advice and assisting with general enquir es * Liaising with relevant data Providing a high level of customer service * Providers for all search queries to ensure the smooth running of the search ordering process The successful candidate: * Organised * Attention to detail * A team player * Someone with effective verbal and written communication skills * Great customer service * Proficient in Microsoft Office If this role is of interest to you, please apply now with your up-to-date CV! Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles. We practice a diverse and inclusive recruitment process that ensures equ

Our client within Digital advertising and content marketing is currently seeking an administrator to join their team on a permanent basis. * The Role: Customer Service Administrator * The Location: West Malling * Salary: £22,500 * Working Hours: Monday to Friday 9am - 5pm: Hybrid Work Setup. Duties: * General administration * Providing advice and assisting with general enquir

Sales Support Administrator £25k - 27k Are you looking for an exciting new role? Do you have excellent experience in Customer Service and Administration? If so, please apply now. My client is looking for an experienced Sales Support Administrator to join their growing organisation. You will be working within the IT sector, in a dynamic well-established business within a short distance f West Malling, my client prides itself on excellent customer service, fast response times, and flexibility in customer offering. The ideal candidate would be a reliable and friendly member of the office who is willing to join a high-performing and structured team. Customer services responsibilities - Answering telephone enquiries - UK and Export - Responding to Customer Emails - UK and Export - Daily/Weekly/Monthly reporting to Customers - Creating new customer accounts - UK and Export - Processing quotes and orders on the IT System - Part identification using external websites/spreadsheets - Check part number suppression's on external websites - Identify part lead times and

Sales Support Administrator £25k - 27k Are you looking for an exciting new role? Do you have excellent experience in Customer Service and Administration? If so, please apply now. My client is looking for an experienced Sales Support Administrator to join their growing organisation. You will be working within the IT sector, in a dynamic well-established business within a short distance