We are looking for a customer resolution officer to join a small team within a well-known Housing Association. Working with colleagues and external stakeholders, you will handle customer complaints and feedback with compassion and sensitivity, seeking the right resolution for the business and for our customers. You will have an eye for detail, be able to investigate thoroughly, examine thing from all angles and be confident in your decision-making. An excellent communicator, you'll be comfortable talking to our customers and providing them with written responses. This will be a busy and challenging role; you'll need to be flexible and able to handle multiple cases. We'll also expect you to have excellent IT skills and be enthusiastic about using in-house systems to record contact and outcomes. If you enjoy a challenge, like working in an energetic, fast-paced environment and are passionate about excellent customer service, we'd love to hear from you. Full time: 37hours Place of work: Hybrid (office based in Sevenoaks). The expectation regarding hybrid working is that

We are looking for a customer resolution officer to join a small team within a well-known Housing Association. Working with colleagues and external stakeholders, you will handle customer complaints and feedback with compassion and sensitivity, seeking the right resolution for the business and for our customers. You will have an eye for detail, be able to investigate thoroughly, examine thing

Job Title: Financial Accountant Location: West-Kent Salary: £55,000 - £60,000 per annum + Benefits + Bonus Responsibilities: Prepare financial statements and reports, including balance sheets, income statements, and cash flow statements. Perform monthly closing activities, reconciliations, and accruals. Manage VAT returns and ensure compliance with tax regulations. Assist in the prepar tion of statutory accounts. Collaborate with other departments to analyze financial data and provide insights for decision-making. Contribute to budgeting and forecasting processes. Ensure accurate and timely recording of financial transactions. Support internal and external audits. Person Specification: Qualified ACA/ACCA Previous experience within a similar role Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Job Title: Financial Accountant Location: West-Kent Salary: £55,000 - £60,000 per annum + Benefits + Bonus Responsibilities: Prepare financial statements and reports, including balance sheets, income statements, and cash flow statements. Perform monthly closing activities, reconciliations, and accruals. Manage VAT returns and ensure compliance with tax regulations. Assist in the prepar