QC Quality Technician
Sittingbourne
Up to £28k

We are currently recruiting for a QC Quality Technician to join a well-established and successful organisation. This is a fantastic opportunity for someone with a keen eye for detail and a strong interest in product quality, compliance and continuous improvement.

Working closely with the Head of Quality Control & Compliance, you will play an important role in maintaining product standards, coordinating quality inspections and working with factories and international offices to resolve quality issues efficiently.

Duties include:

Checking and analysing Pre-Shipment Inspection (PSI) reports
Coordinating the full PSI process and ensuring inspections are booked ahead of shipment dates
Updating internal systems with PSI results, product weights, dimensions and inspection dates
Reviewing quality issues and recommending suitable rework solutions
Creating, monitoring and following up on Corrective Action Plans (CAPs)
Authorising goods for shipment from a quality control perspective
Producing and issuing quality reports following identified issues
Working directly with factories to resolve quality concerns and prevent repeat issues
Coordinating factory debit notes where required
Producing and issuing barcode, labelling and carton-marking information
Liaising with international offices and factories via video calls to discuss and resolve quality issues
Supporting New Product Introduction (NPI) by reviewing new products and identifying potential quality concerns
Working with NPI teams to communicate required product changes to factories
Providing rework instructions and support to warehouse and QC warehouse teams
Ensuring inspectors have all relevant documentation and information required to complete inspections
Producing weekly quality reports for the Head of Quality Control & Compliance
Supporting additional quality projects and ad hoc requirements as required
The right candidate will have/be:

Highly organised with excellent attention to detail
Confident reviewing reports and identifying quality issues
A strong communicator, comfortable liaising with suppliers, factories and colleagues internationally
Able to manage multiple priorities and work to strict deadlines
Proactive when identifying problems and finding practical solutions
Comfortable working with internal systems and maintaining accurate records
Able to work effectively both independently and as part of a wider team
Previous experience within Quality Control, Quality Assurance, Manufacturing, Product Compliance, Supply Chain or a similar environment would be advantageous.
This role is being handled by Chloe Wadhams & Holly Ensoll, Business Support Consultant for Pearson Whiffin Recruitment.

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