Role: Sales Manager
Location: Outskirts of Maidstone, Kent
Salary: £40,000-£50,000 DOE
Hours: Monday to Friday
Contract: Permanent | Full-Time

Are you an experienced sales professional with a passion for leading teams and driving operational excellence? Do you thrive in a fast-paced manufacturing environment where you can make a real impact on both people and processes?

Our client, a leading manufacturer of bespoke products, is looking to recruit a Sales Manager to join their team on the outskirts of Maidstone. This is a fantastic opportunity for a confident leader to oversee the internal sales function, ensuring a seamless customer journey from initial enquiry through to production scheduling and order fulfilment.

Key Responsibilities

- Build and maintain strong relationships with customers, internal departments and production teams to ensure projects are delivered successfully.
- Monitor departmental KPIs, analyse performance and provide regular reports to senior management.
- Identify opportunities to improve sales processes, operational efficiency and customer service standards.
- Lead, motivate and develop the internal sales team, creating a positive and collaborative working environment.
- Ensure customer quotations are commercially competitive, accurate and issued within agreed timescales.
- Manage the sales process from initial enquiry through to order processing, production scheduling and fulfilment.
- Maintain accurate customer, quotation and order records using ERP and CRM systems.
- Support the team by providing technical and commercial guidance where required.
- Ensure all sales processes are carried out in line with company procedures and ISO quality standards.
- Coach, mentor and develop team members through regular training and performance reviews.

About You

- Proven experience leading and developing a successful sales or commercial support team.
- Previous experience within sales operations, estimating, commercial administration, sales office management or a similar role.
- Strong technical knowledge, ideally within manufacturing, engineering, construction or a related industry.
- Experience using ERP and CRM systems to manage customer and sales information.
- Commercially aware with strong analytical and problem-solving abilities.
- A proactive, positive and hands-on management style with a passion for developing people.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...