Location: Aylesford – Office not hybrid

Reporting to: Managing Director of Real Estate

Working Hours: Monday to Friday 9am to 5.30pm

Role Overview

TBH is seeking a proactive Real Estate Coordinator to oversee some of the day-to-day management of our commercial real estate portfolio, with exposure to residential assets as they come on stream. The role is operational and execution-focused, covering contractor management, property management, tenant liaison, and administrative support across the existing portfolio and live and upcoming construction projects.

This is a great role to become part of a successful company for someone who enjoys being close to the detail, keeping projects moving, and acting as the glue between tenants, contractors and senior management.

Key Responsibilities

Property & Portfolio Management
• Day-to-day management of commercial properties (and some residential)
• Primary point of contact for some tenants
• Managing maintenance issues, minor works, and reactive repairs
• Instructing and coordinating small works contractors and service providers
• Ensuring compliance matters are dealt with (certifications, EPC, Gas Safety, inspections etc.)

Contractor & Works Management

• Obtaining and comparing quotes for materials / works
• Scheduling contractors and tracking progress
• Ensuring works are completed on time and to scope
• Maintaining clear records of works, costs, and issues

Construction & Project Support

• Administrative support to the Construction Principal
• Tracking budgets, invoices, and contractor payments
• Maintaining project documentation and timelines
• Coordinating between consultants, contractors, and internal stakeholders

General Administration

• Keeping property and project records organised and up to date
• General office admin
• Ad-hoc support to senior management

Ideal Candidate Profile

• Experience in property management / facilities management, or real estate operations
• Comfortable dealing with contractors, tenants, and multiple stakeholders
• Organised, detail-oriented, and reliable
• Practical, problem-solving mindset — gets things done
• Confident with basic admin, spreadsheets, and document management
• Previous exposure to some level of construction projects

Qualifications, Knowledge & IT Skills

• Educated to NVQ Level 3 (RQF Level 3) in Business Administration or an equivalent qualification, or able to demonstrate equivalent vocational experience. The role requires the ability to work independently, providing effective administrative and coordination support within a real estate or property services environment.

• The post holder must have strong IT skills, including proficient use of Microsoft Office or Google Workspace, particularly Word, Excel (for data tracking and reporting), and email/calendar systems. Experience using CRM, property management, or document management systems is required, along with competence in PDF software and cloud-based filing systems.

• A sound understanding of property administration processes, high standards of accuracy and confidentiality, and the ability to manage multiple tasks and deadlines are essential.