A great opportunity has arisen for a highly organised and proactive Administrator with excellent Customer Service skills to join our client's friendly team on a temporary basis.

About the Role

Reporting to the Project Manager and working closely with the sales and commercial teams, you will play a key role in coordinating contract projects, managing customer requirements, and acting as a vital link between customers, internal departments, and external partners.

This role is ideal for someone who thrives in a busy environment, enjoys problem-solving, and takes ownership of their customers and projects from order through to delivery and installation.

Key Responsibilities:

* Prepare and issue quotations and process customer orders from planning through to release
* Act as the main point of contact for a portfolio of UK and export customers
* Manage customer enquiries, delivery issues, damages, and after-sales requirements
* Coordinate contract schedules, deliveries, and installation plans site by site
* Produce installation briefs and liaise with installation teams throughout projects
* Monitor projects through to completion, resolving delivery or installation issues
* Liaise with hauliers and distribution teams to ensure accurate delivery schedules
* Communicate delivery updates clearly to customers
* Provide administrative support to the commercial and sales teams, including export administration
* Arrange product samples and literature and attend customer meetings or site visits when required

Key Skills:

* Strong organisational and administrative skills
* Excellent communication skills, both written and verbal
* Confidence dealing with customers and internal departments
* Ability to manage multiple projects and deadlines
* Problem-solving mindset with strong attention to detail
* Experience in customer support, contracts, logistics, or project coordination (preferred)

Working Hours:

* Monday-Friday 08.30-17.00 with a one hour unpaid lunch