The Historic Dockyard Chatham, is the world’s most complete dockyard of the Age of Sail; a world-leading maritime heritage destination. Committed to delivering exceptional experiences to all visitors, The Historic Dockyard Chatham is a welcoming environment that engages and inspires diverse audiences.

The Historic Dockyard Chatham, is the leading example of a mixed-use heritage estate, delivering outstanding preservation, an award-winning independent museum, commercial estate, Higher Education campus, leading film location and residential community.

As a registered charity, Chatham Historic Dockyard Trust employs over 140 staff and 300 volunteers, people are at the heart of our Dockyard community. Our culture strives for excellence across the board and our team are hugely passionate and engaged in all aspects of our work. From historic building preservation through the diverse re-use of our historic estate, to engaging the widest possible audiences in learning about the significance and history of the former Royal Dockyard; The Historic Dockyard Chatham is a workplace like no other.

The Role

We are seeking an enthusiastic and proactive Duty Manager to play a vital role in the daily operations of our unique heritage site. As part of our frontline team, you will be responsible for delivering exceptional customer service while ensuring the safety and well-being of all visitors and staff. You will lead by example, overseeing the Visitor Experience Assistants and managing the smooth operation of our galleries and public areas, maintaining high standards in presentation, accessibility, and engagement across the site.

Working as part of a flexible and collaborative team, you will take on key responsibilities including rota coordination, briefings, incident reporting, and first responder duties, while also supporting corporate and public events, including film and TV location hire. This is a dynamic, visitor-focused role requiring excellent leadership, communication, and problem-solving skills. If you're passionate about heritage, enjoy working with the public, and have a flair for operational management, we’d love to hear from you.

https://thedockyard.co.uk/opportunites/duty-manager/

How to Apply

If you are interested in joining our team and wish to apply for this vacancy, please complete our application form and send it back to us along with a copy of your CV by Sunday 3rd August, 5pm.

Interviews are scheduled to take place during the week commencing 4th August 2025. However, please note that we reserve the right to interview promising candidates on an ad hoc basis and may close the recruitment process early if the right candidate is identified. Early applications are therefore strongly encouraged.

Completed application forms can be emailed to recruitment@chdt.org.uk or posted to:

Recruitment
Chatham Historic Dockyard Trust
The Fitted Rigging House
The Historic Dockyard
Chatham
Kent
ME4 4TZ

Please note, due to the volume of applications we receive, we are not able to contact all unsuccessful candidates.

We are an equal opportunities employer and committed to providing our employees with a work environment free from discrimination in which all can develop and thrive.