Your new company

This leading Financial Services organisation in Brighton is looking to recruit an IT Service Desk Administrator to its thriving and growing technology operations.

Your new role

Your role will be to provide day to day 1st and 2nd line support for all services, user provisioning and achieving resolution against set SLAs.
The job function includes end user support by telephone, face to face, email, via a ticketing system, remote assistance, as well as proactive checks. This role is broad and covers support of all business systems, any issues affecting IT services and infrastructure including desktop, laptop, mobile devices, telephony, and printing technology.

What you'll need to succeed

You should have developed a good level of understanding in a similar previous role in the areas of :

Windows 10 Operating systems, configuration, and support.
Microsoft SCCM and application deployment
Knowledge of Microsoft Office
Knowledge of Service Management ticketing platforms - Ivanti desirable

What you'll get in return
Competitive salary and a generous bonus scheme
25 days paid holiday, plus bank holidays
Healthcare, life assurance and pension contributions

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV in WORD DOC only format.

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