Job title: CDD (Customer Due Diligence) Team Manager
Job Reference: SS950
Contract: Permanent, Full Time 35 hours per week
Location: Kings Hill based with Hybrid working
Salary: up to £43,000 per annum


We have an exciting opportunity for you to join our team as our CDD Team Manager for Charities Aid Foundation (CAF). You will be an integral part of our award winning team, leading a technical team who undertake due diligence checks on customers and donors, including transaction monitoring

At CAF you will be joining an international workforce who are passionate about accelerating society’s progress towards a fair and inclusive future for all. We are people centred, driven by innovation and together we are building a leading great and safe place to work.

In return for joining as our CDD Team Manager you will receive:
• Salary up to £43,000 per annum depending on experience and technical knowledge
• 6 weeks holiday plus bank holidays
• Excellent – on-going training programme
• Excellent pension scheme
• Private Health care cover
• Life assurance
• On-going learning and development
• Annual flu vaccination
• Employee Assistance programme to support your health and wellbeing
• CAF volunteering day
• Sodexo Discount Platform

As our CDD Team Manager your key responsibilities will include:
• Full line management responsibility for up to 14 staff including objective setting, performance appraisals, coaching, training and development
• Work with the Head of Customer Due Diligence to ensure strong SLAs are in place and achieved to improve value, and reduce risk to CAF and its customers
• Ensure all due diligence checks including transaction monitoring processes are completed accurately
• Be a subject matter expert, providing technical advice and guidance to customers and colleagues at all levels within CAF

Skills required of our CDD Team Manager:
• Knowledge of JMLSG, AML and CTF guidance and regulation, in relation to all aspects of customer due diligence
• Strong experience of leading and managing teams of experts in CDD/KYC
• Ability to communicate with confidence to all levels of internal and external customers and stakeholders

CAF is a Disability Confident Employer. We guarantee to interview disabled applicants who meet the minimum criteria for the role. Please advise us if you consider yourself to have a disability.

Interested in joining us as our CDD Team Manager and being part of an organisation who are people focused and are “Together Building Opportunity”. If yes, apply today, we would love to hear from you.

Closing date for applications is 25 June 2023

Successful candidates following a brief telephone interview will be invited to attend an Assessment Centre on 30th June 2023.

Please use the apply button if you are applying via our website or send your CV and Covering Letter to Recruitment@cafonline.org quoting reference number SS950

If this method of applying is not accessible, please contact a member of the HR team on 03000 123 566 to discuss how we can support you to apply.

Please note that due to the high volume of applications we receive, we are unable to respond to each applicant individually. If you have not heard from us within two weeks of applying, you have been unsuccessful with your application.

We reserve the right to close this vacancy early if we receive sufficient applications for the role.