JOB DESCRIPTION



As a Project Manager, you will be responsible for the efficient running of our domiciliary care service, quality control, managing the needs of the clients, management of staff and ensuring the delivery of outstanding quality of care.

In this varied and exciting role, you will be:



* 6 Months initial contract - ( Will be reviewed as per business needs)
* Holiday 20days + 8 Bank holidays
* 35 hours per week
* £29,000 P/A
* Office based with some Field visits when required



* Working closely with the Service Manager, you will be taken through a highly structured induction programme with full support from the highly engaged and experienced Home Care service delivery team. .
* Recruiting, training and retention of staff by following best practices and guidelines.
* Liaise with professionals, care organisations to enhance and develop the package of care for the clients, Networking in the local community to raise awareness of the service and promoting the highest standards of care and service



* Ensure all emergency on-call issues are dealt with effectively e.g. covering calls either directly or indirectly when Care Coordinator are sick or absent. Recording all emergency calls and passing the information to appropriate team.



* Conduct internal team Audits with the Care Coordinators to ensure the most effective and efficient service is always being delivered.



* Care planning and conducting risk assessments ensuring compliance to relevant legal and regulatory requirements.



* Ensuring successful operation of quality control systems and performing quality assurance visits for clients.



* Effectively manage complaints, safeguarding and incidents, carry out investigations relating to the quality of the service and using those findings to initiate improvements.



* The job description is not restrictive, and any changes to it will be made following consultation with the individual.



PERSON SPECIFICATION [QUALIFICATIONS & EXPERIENCE]



* Previous experience in Health & Social Care, preferably as a Team Leader or Care Manager
* Experience of CQC and compliance as well as an Enhanced DBS/ Happy to have one done.
* Strong leadership skills and proven ability to manage and develop teams
* Have extensive care experience with excellent customer service and people management skills in domiciliary care
* Have strong influencing and interpersonal skills
* Be able to demonstrate achievement of business growth targets
* Demonstrate experience of building good working relationships
* Have strong organisation and planning skills
* Be able to work well and accurately under pressure whilst working independently with minimal supervision
* Be flexible to meet the demands of the business including participating in an on-call rota.
* Possess a minimum qualification of NVQ Level 5 in Health & Social Care
* An approachable personality who works well within a close-knit Team environment.

Connect2Staff/Connect2Kent, part of Commercial Services Trading/Kent Ltd, is an equal opportunities Employment Agency & Business and positively encourages applications from all suitably qualified and eligible candidates.