We are looking for a talented Shop Manager to lead our West Wickham Shop, working flexibly across the seven-day trading week.

You should have a commercial or charity retail background and be committed to providing a source of income for Demelza Hospice Care for Children. You need to be enthusiastic, passionate and driven to ensure every customer and donor receives the best possible customer service and experience.

As the Shop Manager, you will be responsible for the day to day running of the shop. Working on the shop floor alongside your team, you will keep customers and donors happy, and deal with any issues that may arise in a timely manner. In addition to this, you will oversee all donations ensuring they are prepared and sorted ready for the shop floor, with a focus on quality gift aided donations.

You will need a creative flare to maintain excellent visual merchandising on the shop floor and ensure window displays are changed in line with our seasonal/events calendar. Computer skills are a requirement for this role, particularly knowledge of Microsoft Office.

You will need to be able to use your initiative to make effective decisions and delegate work. Your team will be made up of a mixture of paid staff and volunteers, therefore people management skills are essential for this role. You will empower your team to deliver the best service.

Demelza offers a large range of benefits and rewards. Head to our Benefits, Rewards and Wellbeing page, found under the Work with Us section on our website.

WE MAY CLOSE THE VACANCY EARLY WHEN WE HAVE REACHED A MAXIMUM NUMBER OF APPLICATIONS. YOU ARE ADVISED TO SUBMIT YOUR APPLICATION IN FULL AS EARLY AS POSSIBLE AS WE WILL INTERVIEW PROMPTLY. THIS MAY DIFFER FROM THE ADVERTISED INTERVIEW DATE.

Demelza provides specialist care and emotional support for children and young people with serious and terminal conditions and their loved ones, across Kent, East Sussex and South East London. Money raised through our retail outlets helps us to be there for children and families when they need us most.

APPLY NOW TO JOIN #TEAMDEMELZA AND BE PART OF OUR PASSION AND DEDICATION TO BE THERE WHEN WE ARE NEEDED THE MOST.

FOR AN INFORMAL CHAT PLEASE CALL AMANDA MCVAY, AREA RETAIL MANAGER ON 07842001176

CLOSING DATE: SUNDAY 11TH JUNE 2023

PROPOSED INTERVIEW DATE: WEDNESDAY 21ST JUNE 2023

To see how we process your data, please see the Employee Recruitment Privacy Notice attached to this advert.

A DBS Disclosure check may be undertaken dependant on role. Demelza is an equal opportunities employer. Registered Charity No 1039651. Demelza is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. To see how we process your data, please visit our website and view our Recruitment Privacy Notice.