Sales and Customer Service Administrator

£23,000 - £25,000 +bonus, Uckfield (outskirts), Monday to Friday 9am - 5pm, Pension, Parking, Progression Opportunity, Sick Pay



The Role

A fantastic opportunity has arisen for a technically minded Sales and Customer Service Administrator to join a specialist company in the technology solutions sector. Working as part of a small customer service and sales team, the successful candidate will be responsible for communicating with customers, processing orders and raising paperwork all the while ensuring a seamless service for all customers of the business.

* Acting as a point of contact for all customer enquiries relating to their orders
* Processing customer orders
* Preparing customer correspondence
* Provide customers with information on their orders and regarding the products and services of the business, taking orders and card payments where necessary
* Manage and updating of CRM



Requirements

We would expect the successful Sales and Customer Service Administrator to demonstrate some experience in a Customer Service and Administration role - in ideal world, you will have experience of working in technical markets (e.g., manufacturing, engineering or maritime), however a good attitude and administrative experience in other sectors will be considered. You have a natural flair for building relationships and a true enjoyment of providing an excellent service. Due to the location of the position, it is absolutely essential you have your own transport.



Company Information

Our client are a long-established specialist in their field. They were acquired by a larger corporation in 2021 with the aim and focus of the business being consistent growth. They have had a fantastic 18months and have doubled their revenue - they have no plans on slowing down! Despite being part of a large group, our client is still a very small, friendly business in a humble setting whose primary focus is on providing an outstanding service to their ever-growing client base. It is a really, really exciting time to join a business with huge plans and opportunity for the future!



Package

Up to £25,000 + team bonus (Up to 15% of annual salary)

25 Days holiday + bank holidays

Sick Pay

Parking

Pension

Pizza Fridays

Travail Employment Group is operating as an Employment Agency. Once you click to apply for this job your application will be immediately received by Travail Employment Group. If your application is successful a consultant will be in contact with you within the next 7 days. If you do not hear within 7 days you have unfortunately not been successful on this occasion.