We are currently working with a specialist engineering business based in Maidstone.

Due to huge growth, they are currently seeking a Business Improvement Manager to join them on a full time, permanent basis.

The Business Improvement Manager will work across a number of departments and will be instrumental in creating business strategies to ensure cost effectiveness. The role will also involve analysis and reporting on a regular basis to the Operations team

Responsibilities will include:

The Business Improvement Manager will be responsible for the following:

HR Management:
* Recruitment of new staff
* Analysis of recruitment levels across the business
* Probation reviews
* Return to work discussions
* Appraisals
* Holiday approvals

Contract Management:
* Customer meetings
* KPI data preparation for meetings
* KPI data mitigation
* Spend analysis reports
* Accumulative KPI report (weekly)
* New contract set up
* Customer open call reporting
* Customer escalations

Helpdesk Management:
* Checking of audits
* Aging report

PPM Management:
* Weekly PPM report
* PPM pack updating

Parts Management:
* Overseeing Parts Manager

Engineering:
* Engineer inductions
* Tech Supervisor reports

Subcontractor:
* New subcontractor inductions
* Monthly analysis of subcontractors
* Subcontractor app/portal/inhouse system set up and support

Operations:
* On call rota management
* Management of company permits
* Review areas of success and failure in the business
* Reviewing stock
* Holiday logging
* Weekly vehicle checks
* Designing training manuals
* Update user packs

IT & Tech:
* Setup of new office desks
* Ordering new equipment
* Mobile phone management
* Update company email lists
* Office phone system management
* Engineer phone set up

Commercial:
* Loss reporting

Apps/Inhouse System:
* Engineer/Customer app/port support
* Logging support tickets
* Setting up new staff
* System improvements
* User permissions

This is an excellent opportunity for an experienced Business Improvement/Operations individual to join a growing business that can offer ongoing development and progression. A competitive salary is offered along with benefits including:

20 days' annual leave. Annual leave will increase by 1 day per holiday year from the 3rd year of service, capped at 5 additional days
Life Assurance
Critical Illness cover
Auto enrolment pension scheme (3% employer contribution and 5% employee contribution).
Employee Assistance Programme

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KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...