Operations Manager - 40 hours per week
  £27k per annum DOE
  Maidstone, Kent
  permanent,full-time/part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Office

· Day to day management of the office ensuring there is enough cover for adequate staffing levels during operating hours
· Establish and maintain office procedures and standards
· Assign tasks to staff and monitor progress
· Oversee the Activity Team (an ability to be able to run activity sessions is desirable)
· Dealing with correspondence, complaints and queries
· Review all customer reviews and customer related feedback and improving as and where necessary
· Ensure that the office & site is sufficiently stocked with resources
· Act as a PA to the County Commissioner and County Chairman as and when required
· Ensure the business is marketed and develop new marketing campaigns to increase revenue
· Develop and maintain social media presence of the business
· Create and monitor new projects for the development of the business
· Support all functions of the business to work together
· Ensure the company is GDPR compliant
· Attend meetings as and when required

Health & Safety

· Develop and maintain H&S management system
· Manage and co-ordinate H&S audit
· Ensure compliance with H&S legislation
· Supervise facilities manager and technician and ensure that H&S checks are completed as required
· Conduct and oversee all risk assessments for the site (facility and activity)
· Arrange all H&S training for staff (and volunteers) as required
· Monitor, record and investigate accidents or incidents to discover causes and recommend solutions to prevent these happening again
· Manage and co-ordinate site maintenance including SAS and other maintenance projects (being able to take an active role in resolving maintenance issues is desirable)
· Ensure that all safety checks are completed on a regular basis by the site warden
· Attend H&S meetings

HR

· Manage the recruitment and selection process such as being the first point of contact for new applicants, writing job descriptions, preparing interview questions and application forms
· Ensure new starters are properly inducted
· Manage the online HR system including new starters, leavers and holiday allowance
· Liaise with the external HR company as and when required
· Implement new company policies
· Ensure compliance with HR legislation
· Line management of all company staff and reporting to the County Commissioner & Chairman

Other

· Undertake any other duties as may be reasonably requested by Lower Grange Farm Management that ensure the ongoing operational success of the centre and delivery of excellent customer experiences
· Be committed to and actively promote Lower Grange Farm’s policies and procedures to value and respect diversity and inclusion in all aspects of duties and working relationships
· Passionate and demonstrably committed to improving the lives of children and young people
· Impeccable work ethic with a practical, flexible and dynamic approach to work
· Customer centric mindset with exceptional customer service skills
· Excellent ability to communicate with a wide range of people
· Work as a team player with a willingness to work effectively with others
· Work independently, demonstrating proactivity and initiative
· Commitment to the principles of equality, diversity and inclusion


Advertiser: Direct Employer

Reference:

Posted on: 2022-07-07 11:39:51

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Finance - Accountancy - Management - Maidstone, Kent

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Operations Manager - 40 hours per week
  £27k per annum DOE
  Maidstone, Kent
  permanent,full-time/part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Office

· Day to day management of the office ensuring there is enough cover for adequate staffing levels during operating hours
· Establish and maintain office procedures and standards
· Assign tasks to staff and monitor progress
· Oversee the Activity Team (an ability to be able to run activity sessions is desirable)
· Dealing with correspondence, complaints and queries
· Review all customer reviews and customer related feedback and improving as and where necessary
· Ensure that the office & site is sufficiently stocked with resources
· Act as a PA to the County Commissioner and County Chairman as and when required
· Ensure the business is marketed and develop new marketing campaigns to increase revenue
· Develop and maintain social media presence of the business
· Create and monitor new projects for the development of the business
· Support all functions of the business to work together
· Ensure the company is GDPR compliant
· Attend meetings as and when required

Health & Safety

· Develop and maintain H&S management system
· Manage and co-ordinate H&S audit
· Ensure compliance with H&S legislation
· Supervise facilities manager and technician and ensure that H&S checks are completed as required
· Conduct and oversee all risk assessments for the site (facility and activity)
· Arrange all H&S training for staff (and volunteers) as required
· Monitor, record and investigate accidents or incidents to discover causes and recommend solutions to prevent these happening again
· Manage and co-ordinate site maintenance including SAS and other maintenance projects (being able to take an active role in resolving maintenance issues is desirable)
· Ensure that all safety checks are completed on a regular basis by the site warden
· Attend H&S meetings

HR

· Manage the recruitment and selection process such as being the first point of contact for new applicants, writing job descriptions, preparing interview questions and application forms
· Ensure new starters are properly inducted
· Manage the online HR system including new starters, leavers and holiday allowance
· Liaise with the external HR company as and when required
· Implement new company policies
· Ensure compliance with HR legislation
· Line management of all company staff and reporting to the County Commissioner & Chairman

Other

· Undertake any other duties as may be reasonably requested by Lower Grange Farm Management that ensure the ongoing operational success of the centre and delivery of excellent customer experiences
· Be committed to and actively promote Lower Grange Farm’s policies and procedures to value and respect diversity and inclusion in all aspects of duties and working relationships
· Passionate and demonstrably committed to improving the lives of children and young people
· Impeccable work ethic with a practical, flexible and dynamic approach to work
· Customer centric mindset with exceptional customer service skills
· Excellent ability to communicate with a wide range of people
· Work as a team player with a willingness to work effectively with others
· Work independently, demonstrating proactivity and initiative
· Commitment to the principles of equality, diversity and inclusion


Advertiser: Direct Employer

Reference:

Posted on: 2022-07-07 11:39:51

I want to receive the latest job alerts for:

Finance and Accountancy and Management jobs in Maidstone, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

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  Farrer Barnes Ltd

  £38000 to £42000 per annum

  Sevenoaks, Kent

Office Manager - PA support

  Recruitment Solutions South East Ltd

  27500+

  Tunbridge Wells, Kent

Transactional Finance Manager

  Cobb & Jones Recruitment

  Up to £45k

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  Farrer Barnes Ltd

  £45000 to £45000 per annum

  Teynham, Swale, Kent

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  £400 - £700 per day

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