Job Title: Legal Administrator

Salary: £19,500 Per annum

Location: Tonbridge - Hybrid working will be an option in the future (3 days office 2 days home working)

A fantastic opportunity for Administrator to join a successful and established company based in Tonbridge

The purpose of the role is to assist the teams Portfolio and its customers. Continuously monitoring your own work to ensure you are working effectively and delivering excellent customer services.

Duties include:

* Assist team members with administrative support functions
* Dealing with incoming email and other communications across the team.
* Setting, monitoring and actioning tasks.
* Handling incoming and outgoing payments.
* Opening and closing claim files.
* Preparation of instructions to panel solicitors.
* Taking and redirecting calls from policy holders.
* Ensure that complaints are recorded on the complaints system in an accurate and timely manner.
* Provide excellent customer service



The successful candidate will have:

* Good administrative and organisation skills.
* strong written communication
* Good IT skills, with a good level of English and numeracy.
* Great telephone manner, with an approachable personality and dedication to providing excellent customer service.
* Very high attention to detail.

If you feel you meet the above criteria, please apply online for immediate consideration.

This role is being handling by Lisa Belcher, 01732 795108 lisa@pearsonwhiffin.co.uk Senior Executive Business Support Consultant for Pearson Whiffin Recruitment.

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