Sales Support Administrator
22 - 25k

Are you looking for an exciting new role? Do you have excellent experience within Customer Service and Administration? If so, please apply now.

My client is looking for an experienced Sales Support Administrator to join their family business.

As Sales Support Administrator you will be working as part of a busy team, the ideal candidate will be a quality-driven organised individual who is able to work under pressure while maintaining a strong customer focus.

Key Responsibilities:

General Sales Support Administrator Duties:

* Carrying out clerical duties such as answering phone calls, responding to phone calls and emails in order to keep the business operations running smoothly

* Provide administrative support to departments across the company including some elements of Customer Services, Operations, Accounts, Logistics, IT, Service Delivery & Stock Control

* General office administration including filing, diary management & reports

* Other duties in various departments during busy periods

Customer Services

* Answering telephones inquiries - UK and Export

* Responding to Customer Emails - UK and Export

* Daily / Weekly / Monthly reporting to Customers

* Processing quotes and orders on IT System

* Part identification using external websites/spreadsheets

* Identify part lead times and confirm to the customer

* Obtaining Purchase Order's from customers for service repairs

* Issue repair job numbers to service customers

* Track units through IT system and request cost authorization were required

* Contact Service customers for purchase orders or payment

* Booking collections with couriers

* Processing out of warranty repairs including organizing collections with customers and liaising with couriers as required

OFFICE ADMINISTRATOR REQUIREMENTS:

* Computer literate and proficient in a variety of computer software applications including Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)

* Outstanding abilities to communicate in person, in writing and over the phone

* Good organizational skills & attention to detail

* Conscientious with a strong sense of quality

* Strong customer focus

* Ability to work and take instruction from Managers but also to work independently

* Multi-tasking and time-management skills, with the ability to prioritize own workload and work to deadlines

* Flexibility and willingness to help in all departments

This is an exciting opportunity for someone who is looking for a busy and varied role.

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a "clean" copy in Word. Thank you.

KH Recruitment Ltd is acting as an Employment Agency in relation to this vacancy. KHR - Recruitment Specialists is a trading name of KH Recruitment Ltd Keep in touch with us online for job alerts, industry updates and market...