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Marketing Executive - CAF Bank Transformation

  • 26,000
  • London
  • CAF

Job title: Marketing Executive – CAF Bank Transformation

Contract: Up to 11 months fixed term contract

Reference: SC701

Based in: Hybrid working, London base

Department: Group Brand and Marketing

Hours: 35 hour per week

Grade: B

Salary: £26,000 per annum

Gain hands-on experience in financial services marketing for a social purpose, by helping us deliver a project to improve the customer experience for an award-winning bank. This is a fantastic opportunity to take up an integral role supporting the roll-out of a change communications programme.

We have an opportunity for you to join our collaborative, high-performing marketing team as our MARKETING EXECUTIVE (CAF BANK TRANSFORMATION) at the Charities Aid Foundation (CAF). To be successful in the role, you will be someone who thrives in a fast-paced environment, has excellent organisational skills, and is strong on the detail, an adept communicator, and comfortable taking the initiative. Previous experience working in the financial services or non-profit sectors is essential.

You will join us on a fixed term contract basis for 11 months, working Monday to Friday, 35 hours a week. You will be based part of the time in our London office, near Ludgate Circus, and part of the time working from home. Working hours are 9am to 5pm with an hour for lunch but flexibility is available.

At CAF, you will be joining a workforce who are passionate about accelerating society’s progress towards a fair and inclusive future for all. We are people focused, driven by innovation and together, we are building a great and safe great place to work

In return for joining as our MARKETING EXECUTIVE, you will receive:

• Salary £26,000 per annum

• 24 days holiday plus bank holidays (pro-rata)

• Excellent on-the-job training

• Excellent pension scheme

• Private Health care cover

• Life assurance

• On-going learning and development

• Annual flu vaccination

• Employee Assistance programme to support your health and wellbeing

• CAF volunteering day

Key responsibilities

Support the Marketing Manager (CAF Bank and CAF Charity Services) to deliver a change communications campaign on time and to budget for CAF Bank.

• Project support responsibilities include:

o Updating the project plan and documentation, organising project meetings and workshops, and preparing briefings for project stakeholders

o Recording minutes of project meetings and monitoring completion of actions

o Co-ordinating the specification, creation and quality assurance of customer communications, content and support materials (through digital/ printed media)

o Co-ordinating updates of product literature, other customer-facing collateral and web content, including proof checking of copy and liaising with stakeholders

o Building, maintaining and updating web pages using our Content Management System, and ensuring updated items are reviewed and approved before going live

o Creating and publishing marketing and customer service communications, using email marketing software

o Briefing, co-ordinating and liaising with in-house and external agencies, including designers, digital agencies, media owners, printers and mailing houses

o Working to quality and brand standards, ensure messaging and content is consistent with legal and regulatory guidelines, and CAF’s brand style guide

o Raising of Purchase Orders for agencies and work to ensure the costs are kept within budget, chasing suppliers for invoices and updating expenditure forecasts

o Preparing monthly performance reports of web engagement, digital marketing and customer communication activities

Skills required of our MARKETING EXECUTIVE:

• A customer oriented frame of mind

• Excellent verbal and written communications skills

• Adept at liaising with people at more senior level

• A great task manager with strong organisational skills

• Excellent attention to detail

• Self-starter who uses own initiative

• Enthusiastic, energetic and comfortable working in fast paced environment

Interested in joining us as our MARKETING EXECUTIVE and being part of an organisation who are people focused and are “Together Building Opportunity”. If yes, apply today, we would love to hear from you.

Please use the apply button/send your CV to [email protected] quoting reference number SC701

If this method of applying is not possible, please contact a member of the HR team on 03000 123 566 to discuss how we can support you to apply.


Please note we endeavour to reply to everyone, but it is not always possible. If you have not heard from us within two weeks of your application, please assume in this instance we have not been able to progress

  • Advertiser: Direct Employer
  • Posted on: 23/05/2022 16:32
  • Reference: SC701