Digital and Lifelong Learning - Programme Administration

Location: Chatham
Salary: £20,600 to £22,254 per annum
Grade: Grade 4
Post Type: Full Time
Contract Type: Permanent
Release Date: Tuesday 09 November 2021
Closing Date: 23.59 hours GMT on Monday 22 November 2021 (unless otherwise stated)
Interview Date: Wednesday 01 December 2021
Reference: CSF-337-21-R

If you pride yourself on your attention to detail, your strong IT skills and an ability to deal confidently with a range of people, this full-time position within Digital and Lifelong Learning (DaLL) could be a great opportunity for you to join the University and develop your experience in a supportive environment.

You will join a busy team, providing support for administrative services across the DaLL programmes and provision, contributing to a positive student experience and ensuring relevant regulations, policies and procedures are adhered to. You will therefore need to keep up to date with changes, work to deadlines and respond flexibly to competing priorities.

There are two posts available, one is permanent and the other is for an 18 month fixed term/secondment.

As Programmes and Administration Assistant you will:
provide a broad range of support administrative services across all programmes including student applications, inductions, module material, VLE (such as Moodle), progression reviews, student support, requests for extensions and so on, examinations, examination boards and various committees
undertake a number of general administrative duties to ensure that DaLL adheres to policies, processes and procedures of the University, Quality Assurance (QA), Ofsted, ESFA and Code of Practice
update DaLL student databases, reporting and CRM (or similar) systems, ensuring the information is current and up to date and complies with GDPR
act as point of contact for students, apprentices, prospective employers, external examiners, collaborative partners, staff and visitors to DaLL

To succeed in this role you will have:
English and Maths GCSE grade 4/C or above, or equivalent
expertise in the use of Microsoft Office, including Word, Excel and PowerPoint
excellent oral and written communication skills
ability to produce documents to a high standard and to have a good eye for detail

The University of Kent has delivered higher apprenticeships since 2011, working with industry leading employers including GlaxoSmithKline, Pfizer, AstraZeneca, and the Government Economics Service. The department of Digital and Lifelong Learning at Kent was established to build on this experience to help deliver apprenticeships and academic programmes tailored to learner and employer needs. It also has an important role to play within the University, supporting academic schools on all aspects of delivering apprenticeship training, academic programmes and the Lifelong Learning agenda.

The University of Kent is a distinctive and attractive place to work. We employ around 6,000 staff, including academic and research staff and a full range of support and administration staff. Our friendly and close-knit Medway campus at Chatham Maritime is a vibrant mix of modern and historic buildings. Most of our buildings are new or have been completely renovated offering outstanding state of the art facilities and a unique learning environment. Our staff enjoy competitive salaries, an occupational pension scheme, generous holiday entitlements and a great working environment.

Please see the links below to view the full job description and to apply for this post. For further information regarding the application process, please contact centralservicesresourcing@kent.ac.uk quoting ref number: CSF-337-21-R