This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
We are currently working with a leading specialist business based on the outskirts of Sittingbourne.
Due to ongoing growth, they are currently seeking a Client Liaison Officer to answer queries and build relationships with both new and existing customers. This role is offered on a temp-perm basis.
The Client Liaison Officer will be responsible for:
Ensuring that all queries are passed to the appropriate member of staff / department.
Liaise with the team to ensure all reports are sent to the client on time.
Liaise with the Quality Manager to ensure that customer complaints are resolved suitably and that the client is notified of the actions undertaken.
Ensure that clients are kept up to date with price changes and appropriate UKAS required information is sent through to the clients.
Ensure there is suitable cover to manage all client inquiries during allocated office hours.
Ensure that the processing of customer requirements; delivery and receipt of samples, registration, processing and contract review, are completed in a timely and efficient manner.
Assist when necessary with internal quality and management meetings.
The ideal candidate will be able to demonstrate experience working in a similar customer service driven role, have excellent communication and organisation skills, have great attention to detail, be personable and friendly with a great attitude and work as a team player.
Benefits include:
Company pension
Employee discount
On-site parking
Private medical insurance
Referral programme
Wellness programmes
Hours for this role are Monday to Friday 9am - 5pm.
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.
Advertiser: Agency
Reference: AJ/CLO
Posted on: 2021-09-13 10:05:29
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Temporary - Customer Service - Sittingbourne, Kent
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Customer Service Administrator
KHR - Recruitment Specialists
£24000 - £26000 per annum + + Benefits
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
We are currently working with a leading specialist business based on the outskirts of Sittingbourne.
Due to ongoing growth, they are currently seeking a Client Liaison Officer to answer queries and build relationships with both new and existing customers. This role is offered on a temp-perm basis.
The Client Liaison Officer will be responsible for:
Ensuring that all queries are passed to the appropriate member of staff / department.
Liaise with the team to ensure all reports are sent to the client on time.
Liaise with the Quality Manager to ensure that customer complaints are resolved suitably and that the client is notified of the actions undertaken.
Ensure that clients are kept up to date with price changes and appropriate UKAS required information is sent through to the clients.
Ensure there is suitable cover to manage all client inquiries during allocated office hours.
Ensure that the processing of customer requirements; delivery and receipt of samples, registration, processing and contract review, are completed in a timely and efficient manner.
Assist when necessary with internal quality and management meetings.
The ideal candidate will be able to demonstrate experience working in a similar customer service driven role, have excellent communication and organisation skills, have great attention to detail, be personable and friendly with a great attitude and work as a team player.
Benefits include:
Company pension
Employee discount
On-site parking
Private medical insurance
Referral programme
Wellness programmes
Hours for this role are Monday to Friday 9am - 5pm.
KH Recruitment Ltd is acting as an Employment Business in relation to this vacancy.
Advertiser: Agency
Reference: AJ/CLO
Posted on: 2021-09-13 10:05:29
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Temporary and Customer Service jobs in Sittingbourne, Kent
Customer Service Administrator
KHR - Recruitment Specialists
£24000 - £26000 per annum + + Benefits
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