IT Infrastructure Analyst
Chatham
£30-35k
VR/02992J

Would you like to work in a sector where you can make a real difference to people’s lives?

In this role, you will contribute to the design, implementation, maintenance and support of this caring company’s growing network infrastructure. The role will be a mixture of remote and office based.

Primary Responsibilities

• Set up and configure corporate devices (e.g. laptops)
• Configure and install various network devices and services (e.g. routers, switches, firewalls, VPN)
• Perform network maintenance and system upgrades including service packs, patches, hot fixes and security configurations
• Monitor performance and ensure system availability and reliability
• Monitor system resource utilisation, trending and capacity planning
• Responding to queries, running diagnostics, isolating problems and implementing solutions
• Provide First Line support and troubleshooting to resolve issues
• Select and implement security tools, policies and procedures in conjunction with the company’s security team
• Liaise with vendors and other IT personnel for problem resolution
• Set up user accounts, permissions and passwords
• Set up workstations with computers and necessary peripheral devices (e.g. printers, monitor screens)
• Check computer hardware (HDD, mouse, keyboards, etc.) to ensure functionality

Requirements

• Certification as IT Technician will be an advantage (e.g. Microsoft Certified IT Professional)
• Proven hands-on network engineering experience
• Proven experience working with Cloud-based network infrastructure
• In depth understanding of diverse computer systems and networks
• Demonstrable ability to work within a team
• Change management skills
• Keen to adopt new systems and technology
• Great at organising, prioritising and multitasking
• Microsoft Office 365
• Diagnostic and problem-solving skills
• Hands-on experience with monitoring, network diagnostic and network analytics tools
• Excellent knowledge of best practices around management control, and monitoring of cloud- based server infrastructure

Desirable

• Degree in Computer Science, engineering or relevant field

Normal office hours are 8:00am to 5:00pm, Monday to Friday.