This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
I.T. Helpdesk Administrator
Maidstone
up to £20k DOE
VR/02958JD
Our client, an established Managed Service Provider, is looking for an experienced and confident administrator to join their team. The ideal candidate will be technically-minded with administration/customer services experience who works and communicates well within a Team. Work from home every Wednesday.
Required Skills:
• Excellent telephone manner
• Good customer service skills
• Able to build rapport with clients
• Uses own initiative
• Excellent communication skills
The Role:
• Office-based administration duties, primarily for the IT Support Department, but may also work with other departments
• Answering incoming calls
• Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
• Managing support ticket/queue and reporting to line Manager(s)
• Booking in work and making appointments including diarising scheduled tickets
• Logging Hardware and Software serial numbers and information
Advertiser: Agency
Reference: VR/02958JD
Posted on: 2021-12-04 15:25:15
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Administration - Maidstone, Kent
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This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
I.T. Helpdesk Administrator
Maidstone
up to £20k DOE
VR/02958JD
Our client, an established Managed Service Provider, is looking for an experienced and confident administrator to join their team. The ideal candidate will be technically-minded with administration/customer services experience who works and communicates well within a Team. Work from home every Wednesday.
Required Skills:
• Excellent telephone manner
• Good customer service skills
• Able to build rapport with clients
• Uses own initiative
• Excellent communication skills
The Role:
• Office-based administration duties, primarily for the IT Support Department, but may also work with other departments
• Answering incoming calls
• Logging support tickets from various inbound sources and triaging Support tickets with Team of Engineers
• Managing support ticket/queue and reporting to line Manager(s)
• Booking in work and making appointments including diarising scheduled tickets
• Logging Hardware and Software serial numbers and information
Advertiser: Agency
Reference: VR/02958JD
Posted on: 2021-12-04 15:25:15
I want to receive the latest job alerts for:
Administration jobs in Maidstone, Kent
Premier Work Support
Up to £11.44 per hour + PLUS holiday accrual
Recruitment Solutions South East Ltd
£25-30,000 + benefits
Work Based Learning Administrator
Canterbury Christ Church University
£22,681 – £24,248 per annum
Premier Work Support
Up to £11.5 per hour + On Site Parking PLUS holiday accrual