Job Title: Customer Service Advisor

Salary: £21.5k

Location: Faversham

Hours: Monday - Friday, 8:30am - 5pm with 1 hour for lunch

Benefits: 25 days annual leave (some bank holiday working may be required, a day in lieu would be allocated if required), Contributory Pension scheme, Share Incentive Plan

Company: An interesting family run business with a supportive culture and friendly Customer support team

The role: This is a customer facing role requiring the applicant to deliver excellent customer service. It involves calling customers, monitoring the online ordering system and capturing sales orders received via email and phone. Promptly dealing with any delivery, service or stock problems and keeping the customer informed.

The day to day responsibilities in your new job would be:

* Building and improving customer relationships.
* Taking ownership of resolving customer issues.
* Acting as a conduit between the customer, account managers, supply and distribution teams.

Essential skills for this job:

* Customer service experience
* Have a professional and confident telephone manner
* Knowledge of SAP based systems would be an advantage

Next steps…

Apply today or ring Nicola or Bonnie on 01233 611780 for further information. The company we're recruiting for can interview immediately. We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

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