Customer Services & Social Media Assistant with Reception duties
  £9.10 per hour
  Snodland, Kent
  permanent,full-time/part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


We are a small but rapidly growing ecommerce company selling Homewares, Kitchen and Storage solutions to our growing customer base across the UK.
We are looking to recruit several Customer Services and Social Media Assistants to join our small, friendly team. We are looking for people to work standard office hours AND for people to work evening and weekends, too, to extend the hours that we provide first-class customer services to our customers.
During standard office hours of 8am and 5pm we are also looking for a receptionist to support our Senior receptionist being the face of the company however, as well as meeting and greeting visitors, the following responsibilities will still apply.
You will be responding to customer queries and providing first-class customer support via social media, email, telephone and live chat.
You will need to be able to work quickly and efficiently, have good time management, a pleasant telephone and email manner and a good standard of written English.
Your responsibilities will include:
• Taking customer orders over the telephone
• Responding to customer queries via social media, email, telephone and live chat
• Responding to customer messages/posts on Facebook, Instagram and Twitter, encouraging conversation around our products which will hopefully lead to engagement and sales.
• Processing returns and refunds.
Once trained and dependent on the role we may ask you to work from home until our new premises are complete and to enable this you should be able to provide.
• In your property you must have a dedicated workspace with a closable door to minimise disruption, this room must be only accessible to you during work hours.
• We will all necessary equipment and access to our cloud-based software systems
• You must have a broadband connection speed that is 10Mb or above.
• Internet connection will need to be a wired connection.
• You must have a desk and appropriate chair.
It would be helpful if you have:
• A good standard of general internet use including Facebook & Instagram.
• Excellent telephone manner
• A customer-centric attitude
• Experience of MS Word and MS Excel
This is an excellent opportunity to join our small, friendly team with room for growth as the company expands. No experience necessary as full training will be given.


Advertiser: Direct Employer

Reference:

Posted on: 2021-06-14 15:56:29

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Customer Services & Social Media Assistant with Reception duties
  £9.10 per hour
  Snodland, Kent
  permanent,full-time/part-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


We are a small but rapidly growing ecommerce company selling Homewares, Kitchen and Storage solutions to our growing customer base across the UK.
We are looking to recruit several Customer Services and Social Media Assistants to join our small, friendly team. We are looking for people to work standard office hours AND for people to work evening and weekends, too, to extend the hours that we provide first-class customer services to our customers.
During standard office hours of 8am and 5pm we are also looking for a receptionist to support our Senior receptionist being the face of the company however, as well as meeting and greeting visitors, the following responsibilities will still apply.
You will be responding to customer queries and providing first-class customer support via social media, email, telephone and live chat.
You will need to be able to work quickly and efficiently, have good time management, a pleasant telephone and email manner and a good standard of written English.
Your responsibilities will include:
• Taking customer orders over the telephone
• Responding to customer queries via social media, email, telephone and live chat
• Responding to customer messages/posts on Facebook, Instagram and Twitter, encouraging conversation around our products which will hopefully lead to engagement and sales.
• Processing returns and refunds.
Once trained and dependent on the role we may ask you to work from home until our new premises are complete and to enable this you should be able to provide.
• In your property you must have a dedicated workspace with a closable door to minimise disruption, this room must be only accessible to you during work hours.
• We will all necessary equipment and access to our cloud-based software systems
• You must have a broadband connection speed that is 10Mb or above.
• Internet connection will need to be a wired connection.
• You must have a desk and appropriate chair.
It would be helpful if you have:
• A good standard of general internet use including Facebook & Instagram.
• Excellent telephone manner
• A customer-centric attitude
• Experience of MS Word and MS Excel
This is an excellent opportunity to join our small, friendly team with room for growth as the company expands. No experience necessary as full training will be given.


Advertiser: Direct Employer

Reference:

Posted on: 2021-06-14 15:56:29

I want to receive the latest job alerts for:

Call Centre and Administration and General & Other jobs in Snodland, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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