SAP Customer Service Coordinator
  Negotiable
  Ashford, Kent
  contract,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job Title: SAP Customer Service Coordinator

Location: Ashford (office based), free parking

Salary: £20k

Hours: Monday-Friday, 8:30am-5pm or 9am-5:30pm

Duration: 6 month contract

Start date: This company are seeking to recruit a candidate within the next week so please apply if you are available immediately or only require a maximum of 1 weeks notice



Department: You'll be working as part of the Supply chain team (this position is working in modern offices and isn't a call centre environment)

As a Customer Service Coordinator you will be responsible for:

* Receiving and processing customer orders accurately
* Communicating any rejected lines to the customer within 24h of order receipt
* Providing sales support to field-based Key Account Managers
* Resolving missing or damaged deliveries
* Receiving and processing customer returns in a timely manner and arranging uplift as necessary
* Responding and resolving to any request for pricing credit/debit within five working days
* Liaising with external customers and internal stake holders regarding setting up and maintaining relevant system master data
* Label design and requested/ mandated label updates
* Organising all necessary documentation to ensure that Export orders can be accepted and processed in a compliant manner
* Dealing with all customer queries and complaints in a professional and positive manner, ensuring outstanding and exceptional customer service at all times
* Maintaining in-house customer databases, spreadsheets and departmental filing systems
* Ensuring that procedures are carried out carefully and correctly and in a compliant manner
* Carrying out basic purchasing activities for raw materials
* Supporting the supply chain planning activity for lines with significant export activity

Skills/experience required for this position:

* Experience of working in a fast-paced customer service environment, dealing with internal and external customers to resolve any issues promptly and effectively
* Administration and order processing experience
* Intermediate Excel capability
* Use of SAP

Next steps:

If you're interested in this position and have the skills and attributes listed above then please apply today.

* Please note if you're suitable and your skills match the role you'll receive an e-mail from us, remember to call us on 01233 611780 ASAP/within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.


Advertiser: Agency

Reference: JN -052021-184504

Posted on: 2021-06-24 21:05:40

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Administration - Ashford, Kent

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SAP Customer Service Coordinator
  Negotiable
  Ashford, Kent
  contract,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job Title: SAP Customer Service Coordinator

Location: Ashford (office based), free parking

Salary: £20k

Hours: Monday-Friday, 8:30am-5pm or 9am-5:30pm

Duration: 6 month contract

Start date: This company are seeking to recruit a candidate within the next week so please apply if you are available immediately or only require a maximum of 1 weeks notice



Department: You'll be working as part of the Supply chain team (this position is working in modern offices and isn't a call centre environment)

As a Customer Service Coordinator you will be responsible for:

* Receiving and processing customer orders accurately
* Communicating any rejected lines to the customer within 24h of order receipt
* Providing sales support to field-based Key Account Managers
* Resolving missing or damaged deliveries
* Receiving and processing customer returns in a timely manner and arranging uplift as necessary
* Responding and resolving to any request for pricing credit/debit within five working days
* Liaising with external customers and internal stake holders regarding setting up and maintaining relevant system master data
* Label design and requested/ mandated label updates
* Organising all necessary documentation to ensure that Export orders can be accepted and processed in a compliant manner
* Dealing with all customer queries and complaints in a professional and positive manner, ensuring outstanding and exceptional customer service at all times
* Maintaining in-house customer databases, spreadsheets and departmental filing systems
* Ensuring that procedures are carried out carefully and correctly and in a compliant manner
* Carrying out basic purchasing activities for raw materials
* Supporting the supply chain planning activity for lines with significant export activity

Skills/experience required for this position:

* Experience of working in a fast-paced customer service environment, dealing with internal and external customers to resolve any issues promptly and effectively
* Administration and order processing experience
* Intermediate Excel capability
* Use of SAP

Next steps:

If you're interested in this position and have the skills and attributes listed above then please apply today.

* Please note if you're suitable and your skills match the role you'll receive an e-mail from us, remember to call us on 01233 611780 ASAP/within 24 hours to discuss the position in further detail with Bonnie (Candidate Manager) or Nicola (Permanent Consultant). We look forward to your application.

Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.

By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.


Advertiser: Agency

Reference: JN -052021-184504

Posted on: 2021-06-24 21:05:40

I want to receive the latest job alerts for:

Administration jobs in Ashford, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

Scheduling Administrator/Service Coordinator

  Recruitment Solutions South East Ltd

  £25,000 + over time - up to £32,000

  Tunbridge Wells, Kent

Service Administrator (Immediate Start)

  Recruitment Solutions South East Ltd

  £23-25500 + benefits

  Tunbridge Wells, Kent

Customer Service Advisor

  Premier Work Support

  Up to £12.51 per hour + PLUS holiday accrual

  Dartford, Kent

Sales Support Administrator

  Premier Work Support

  £24000 - £26000 per annum

  Swanscombe, Kent

Sales Office Coordinator - Engineering

  Recruitment Solutions South East Ltd

  £30-40,000 + benefits

  East Peckham, Tonbridge and Malling, Kent

Recruitment Administrator

  The Leigh Academies Trust

  £22,714 per annum + 25 days annual leave + bank holidays + great benefits

  Strood, Kent

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