Office Junior - Customer Service Administrator/ Sales Support

West Kent

£18k - £20k DOE

Mon- Fri (9-5)



A fantastic opportunity for an Office Junior, Customer Service Administrator has opened for a self-motivated, confident, and resilient individual looking to join a well-established company on a full time and permanent basis.



I am looking for an enthusiastic, driven, and energetic individual who is keen to get into an office position to kickstart their career…



Duties include;

* Acting as first point of contact internally for any sales enquires or customer queries
* Responding to other incoming sales enquiries (via email and web)
* Putting together quotations and processing orders
* Account Management and overseeing deliveries
* Liaising with subcontractors and suppliers regularly
* Resolving customer and fitter issues efficiently
* Diary management and stock control
* Regularly update customers and management on the progression of various projects
* Arranging returns and full refunds/ credits
* Supporting the sales team with daily administration duties to ensure smooth running of the office
* Site and supplier visits when required



To be considered for this role you will have/be:

* A genuine passion for customer service
* Excellent verbal and written communication skills
* Strong organisation skills and a high level of attention to detail
* A natural problem solver
* Self-motivated & adaptable in learning new skills
* Basic MS Office skills (Excel)
* An enthusiastic, positive & proactive individual who can work well under pressure

Full training will be provided!



If you enjoy a challenge and are looking for a long-term position that offers a varied workload, then please apply online now!



This role is being handled by Nicole Hill, Business Support Consultant for Pearson Whiffin Recruitment