Customer Service Coordinator - £25,000 - £26,000

12 month fixed term contract - possibility of becoming permanent after this

Working from home 2-4 days per week and from the office 1-2 days per week. returning back to the office full time when able to.

Access to own transport essential due to location

8am - 5.30pm Monday - Friday

This successful FTSE 100 business in Sevenoaks requires a confident and communicative multi tasker to join their fun and friendly Customer Service team.

Responding to customer calls to log faults across a wide range of issues, you will be taking ownership of these and allocating work to necessary contractors and trades people. An inquisitive nature will assist you in this role, find out out as much about the fault as possible in order to resolve effectively.

Liaising with external contacts is essential to confirm attendance, order materials and manage timescale expectations with the customer. Being highly organised and efficient will suit this aspect of the role.

Processing jobs and information on MS Office and in-house system's along with flagging larger issues to your line manager will be essential in this role therefore you will have the opportunity to use your strong administration skills.

If you are a natural problem solver, can plan effectively and enjoy 'fixing' situations this would be a great opportunity for you!

The company offer career opportunities that are second to none and a range of projects that will challenge and stretch your career. They have created an environment where people have the confidence and freedom to operate to the best of their ability. Offering excellent service to customers is a strong core value to them and one they look for in all potential employees.

Please apply online ASAP as interviews are taking place straight away.

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