Salary: £39,719 - £46,727 per annum

Hours: 36 hours per week

Contract Type: Permanent



We have an exciting opportunity for a Neighbourhood Response Manager to join our team in West Malling on a permanent basis.



Managing a regional Neighbourhood Response Team, you'll be responsible for ensuring that Clarion neighbourhoods are places that residents want to live and that our neighbourhood and estate services are delivered to a high standard meeting the neighbourhood's needs. You'll liaise with other departments to identify and agree priorities for improvements; ensuring the team works collaboratively with other teams, residents groups and external partners.



Some of the key accountabilities include -



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Ensure the Neighbourhood Response Team are provided with strong, effective and positive management that establishes a culture which drives performance and delivers high levels of customer satisfaction
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Lead in the development and monitoring of neighbourhood plans and local offers to ensure they are delivered successfully with positive outcomes for local neighbourhoods
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Ensure that Neighbourhood Response Team staff have a thorough understanding of and comply with Clarion policies, procedures and business processes



With your experience of team management you'll be an expert at motivating others and building relationships across the business. You'll be able to demonstrate strong leadership skills, with a proven ability in influencing and negotiating. You'll have a strong track record of delivering results along with extensive experience of housing management practice and housing legislation.



If this sounds like an opportunity you'd be interested in, we look forward to hearing from you.



In return we offer you a competitive salary and generous benefits package in a supportive environment, with plenty of scope for your career advancement and salary progression.





You can download the role profile here - Neighbourhood Response Manager



Applicants must be able to frequently travel within the region.



This post is subject to Basic Criminal Record Check Clearance.



Closing Date: Wednesday 18th November at midnight



In the event that we receive a high volume of applications, we reserve the right to close this advert early. We therefore encourage early applications.



You must be eligible to work in the UK to apply for this vacancy; Clarion are not able to offer visa sponsorship.