Parts Sales Advisor

  • Dependant on Experience
  • Charing, Ashford, Kent
  • R W Carwford Agricultural Machinery Ltd

Crawfords is a family run business and has been trading for 40 years, providing the Agricultural Industry with outstanding support and service across Essex, Kent, Sussex and Hampshire, partnering with leading franchises. Crawfords supply; Tractors, Material Handling Equipment, Pick Up Trucks and Ancillary Equipment.

Main Responsibilities;

Managing goods in and out, receiving, checking and putting away supplier deliveries, informing of shortages or damaged stock

Identifying customer’s spare parts requirements in store, over the phone and email. Using online parts systems

Sales Order Processing and Invoicing using our Dealer Management System (Ibcos Gold)

Organising part returns (within time restrictions) and couriers

Assist with rolling stock taking programmes, to ensuring all stock is located correctly at all times.

Pre picking of parts

General housing keeping and tidiness of the department

Assist with maintaining a clean and safe working environment

Key Skills and Abilities;

Excellent customer communication skills and telephone manner essential

Agricultural machinery or automotive knowledge essential

Must be computer literate and confident using Microsoft Word, Excel and office

Ability to work under pressure and in a fast-paced environment

Good time keeping

Flexible when needed

Ability to multi-task

Ability to work to deadlines


Experience working with Ibcos Gold system would be an advantage, but not essential, as full training will be provided

Ability to work under pressure in a fast-paced environment as part of team and independently

Package Details;

Working Hours are 8am to 5.30pm Monday to Friday. During Harvest working hours will be 7am to 6.30pm and you will be required to work Saturday mornings and additional hours for shows/working days throughout the year. Competitive salary (to be discussed at interview stage) depending on experience. 22 days holiday, plus 8 days Bank Holiday. Company Pension, benefits and Incentives.

  • Advertiser: Direct Employer