Role: Facilities Operations Manager
Duration: 6 month fixed-term contract
Salary: £40,000 pro rata per annum
Location: Based at William Harvey Hospital, Ashford
We are looking for a Facilities Operations Manager to join our team at the William Harvey Hospital, Ashford, on an six month fixed-term basis. You will be responsible for the day-to-day operations of soft facilities, acting as the main point of contact for the service. This entails overseeing the teams that provide; cleaning, catering, portering, linen, accommodation, and security services.
2gether Support Solutions provides facilities, property, procurement and professional services, and has social values at its core. 2gether Support Solutions was formed in April 2018 as a new, wholly owned subsidiary company of one of the largest NHS Foundation Trusts in the UK, East Kent Hospitals University NHS Foundation Trust. The Trust established the company to reflect its strategic aim to secure strong, vibrant core facilities and support services for the long term.
To find out more about us, please visit our website: https://2gethersupportsolutions.org/about-us/
The role holder will act as a key point of contact between East Kent Hospitals University Foundation Trust (EKHUFT) and 2gether Support Solutions to support the provision of high-quality, safe care, ensuring regulatory and statutory requirements are met at all times. As the Operations manager, you will provide support to and manager the Facilities Service Managers, and the site’s financial resources within the allocated budget.
Further responsibilities will include:
Establish and maintain effective working relationships with internal and external stakeholders, including but not limited to; local authorities, governing bodies, service users, staff, and external contractors.
Ensure that all functions within the service area develop and implement updated policies, procedures and quality services that will deliver services in line with contractual & statutory requirements, relevant professional guidance and good practice.
Support the facilities management team to ensure staff are motivated and empowered to achieve and exceed performance targets.
Be available to deal with out of hours decisions on reactive requests for site management.
Support the development and implementation of 2gether Support Solutions’ strategy in light of national and local priorities, and to ensure the provision of support services to enable the implementation of this strategy.
The ideal candidate will have excellent communication skills, and a proven background in Operational and Facilities management, ideally across a number of sites with 24/7 operations. They will also have:
Experience leading and motivating large and diverse teams within complex organisations.
Excellent financial, commercial and people skills to support the improvement of business performance.
A clear understanding of the importance of safety and compliance with regulatory and statutory standards.
A customer-service focussed drive to deliver great service for all.
Experience managing and complying with operational budgets.
Ability to form effective working relationships with internal and external staff and contacts of all levels, including contributing at corporate level.
Ability to be flexible around working hours and patterns.
Proven ability to take own initiative, managing and driving forward deliverables and developments.
We offer a range of excellent benefits including:
The opportunity to buy or sell up to 10 days annual leave each year
Training and Development opportunities
Cycle to work Scheme
Discount in selected High Street retailers
Onsite childcare facilities at our three acute sites.
2gether Support Solutions is an equal opportunities employer and welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion / belief, sexual orientation or age.