This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
BUSINESS SUPPORT MANAGER - to £60,000
Lloyds Broker based in the City of London would like to recruit a Business Support Manager to be
responsible to the Divisional Head for the in-office management of all account servicing, renewal and related activities to; achieve the performance targets of the Division's business plan, maintain local compliance, regulatory and quality practice standards and to work alongside Operations in implementing Business improvement functions to the division
*Supervision of all aspects of operations within the Team to meet quality control targets including supervising and monitoring renewal lists/progress of renewals.
*Ensure the Division achieves workflow targets and Contract Certainty
*Highlights any deficiencies in operations and recommends remedial or corrective action to be taken.
*Investigates and resolves complaints and service failures.
*All Pre-Placement and Post-Placement activity including MRC Slip creation, submission preparation and all technical support to the Team ï· Investigates and resolves complaints and service failures.
*Document Production
*Produce and analyse premium/brokerage/claims/renewal and other statistics as may be required by line manager.
*Support Divisional Head and Finance department in the management of records/escalation's in respect of Unmatched Cash, Funding, Unrealised Brokerage and Client Debtors
*Contribute to achieving a high rate of client retention through well-planned and executed account processing and escalate servicing issues to divisional management as necessary
*Ensures there are sufficient resources to meet client day-to-day demands and escalates servicing issues to divisional management as necessary
*Ensure that the roles, responsibilities and reporting lines within the business area are clearly communicated and understood.
*Ensure that capability and competence is maintained for all staff under their control
*Ensure that employees receive the required training and development in order to successfully perform their role
*Monitor the Divisional management of CPD and Appraisals
*London Market and International experience preferably in Business processing.
*Exposure to large international corporations.
*Minimum technical insurance: CertCll or equivalent.
*Market and industry structure and operation, including regulation and current market practices LLMIT, LM1 and LM2 or equivalent experience
*Sector specific risks and insurance products/solutions Risk analysis
*Slip drafting and Approval
*Basic business finance, budgeting and high literacy in insurance finance. Analysis and interpretation of management information
*Managing operational risk
*Well-developed verbal and written communication Time management and prioritisation
*FCA - ICOB and Money Laundering/Prevention of financial crime End to end broking process
Ref 7661
MW Appointments is acting as an Employment Agency in relation to this vacancy.
Advertiser: Agency
Reference: JO0000007661
Posted on: 2020-11-26 10:58:43
Send me Alert for jobs in:
Management - Insurance - City of London, Greater London
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Canterbury Christ Church University
£44,263 - £54,395 per annum
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£32,670.11 - £34,672.50 per annum
Leigh Academy Rainham
Actual salary £25,721 per annum (£29,904 full time equivalent)
Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
depending on experience
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
BUSINESS SUPPORT MANAGER - to £60,000
Lloyds Broker based in the City of London would like to recruit a Business Support Manager to be
responsible to the Divisional Head for the in-office management of all account servicing, renewal and related activities to; achieve the performance targets of the Division's business plan, maintain local compliance, regulatory and quality practice standards and to work alongside Operations in implementing Business improvement functions to the division
*Supervision of all aspects of operations within the Team to meet quality control targets including supervising and monitoring renewal lists/progress of renewals.
*Ensure the Division achieves workflow targets and Contract Certainty
*Highlights any deficiencies in operations and recommends remedial or corrective action to be taken.
*Investigates and resolves complaints and service failures.
*All Pre-Placement and Post-Placement activity including MRC Slip creation, submission preparation and all technical support to the Team ï· Investigates and resolves complaints and service failures.
*Document Production
*Produce and analyse premium/brokerage/claims/renewal and other statistics as may be required by line manager.
*Support Divisional Head and Finance department in the management of records/escalation's in respect of Unmatched Cash, Funding, Unrealised Brokerage and Client Debtors
*Contribute to achieving a high rate of client retention through well-planned and executed account processing and escalate servicing issues to divisional management as necessary
*Ensures there are sufficient resources to meet client day-to-day demands and escalates servicing issues to divisional management as necessary
*Ensure that the roles, responsibilities and reporting lines within the business area are clearly communicated and understood.
*Ensure that capability and competence is maintained for all staff under their control
*Ensure that employees receive the required training and development in order to successfully perform their role
*Monitor the Divisional management of CPD and Appraisals
*London Market and International experience preferably in Business processing.
*Exposure to large international corporations.
*Minimum technical insurance: CertCll or equivalent.
*Market and industry structure and operation, including regulation and current market practices LLMIT, LM1 and LM2 or equivalent experience
*Sector specific risks and insurance products/solutions Risk analysis
*Slip drafting and Approval
*Basic business finance, budgeting and high literacy in insurance finance. Analysis and interpretation of management information
*Managing operational risk
*Well-developed verbal and written communication Time management and prioritisation
*FCA - ICOB and Money Laundering/Prevention of financial crime End to end broking process
Ref 7661
MW Appointments is acting as an Employment Agency in relation to this vacancy.
Advertiser: Agency
Reference: JO0000007661
Posted on: 2020-11-26 10:58:43
I want to receive the latest job alerts for:
Management and Insurance jobs in City of London, Greater London
Canterbury Christ Church University
£44,263 - £54,395 per annum
Benenden School (Kent) Ltd
£32,670.11 - £34,672.50 per annum
Leigh Academy Rainham
Actual salary £25,721 per annum (£29,904 full time equivalent)
Customer Service Assistant (Trainee)
Recruitment Solutions South East Ltd
depending on experience
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