Home Emergency Claims Handler
  19000
  Tonbridge, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job Information

An new opportunity has arisen with a to join an established, successful and growing organisation in the Insurance Industry with a focus on training, development and progression.

Within this role, you will gain a range of transferable skills as well as receive opportunities for career progression.
Starting salary £17,000 +benefits

The role:
• Answering calls
• Providing excellent call handling service to customers/stakeholders
• Setting customer expectations
• Expertly validating claims with application of indemnity and fraud knowledge with the use of internal systems
• Building policy-holder confidence by developing rapport and listening t
• Taking a methodical approach


• Constantly seeking improvements in how we deliver excellent customer service
• To continuously demonstrate the company values and embody this through all work practices
• To undertake any individual or team task or activity reasonably requested

You will need:
• Significant experience in a customer facing role required
• Call handling experience in a claim’s environment required
• Input ideas to help improve the department and deliver excellent customer service.
• Undertake any individual or team tasks reasonably requested.
• Good spoken and written communication skills.
• Confident telephone manner.
• Accuracy and attention to detail.
• Ability to work well under pressure and meet deadlines
• PC literate with good administrative skills.
• Excellent organisation and time management skills.
• Ability to take on increased ownership and responsibility when necessary
• Helpfulness and a passion for customer service.
• Drive and enthusiasm for meeting targets.
• Empathy and understanding.
• Confidence & a professional attitude.

Immediate interview, and flexible start date
Monday - Friday - normal office hours

9am -1pm every other sat, (reduced hours in lieu)

Apply today for immediate consideration. - Call Laura on 01732 746604 or apply today.
Find our 3 branches on Facebook, Twitter and Instagram to make sure you hear about all our new roles! Alternatively, check out our brand-new website - www.recsol.co.uk

By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide in response to this advertisement will be subject to the protection of GDPR, our policy for which can be found at our company website

Find our 3 branches on Facebook, Twitter and Instagram to make sure you hear about all our new roles! Alternatively, check out our brand new website - www.recsol.co.uk

By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide in response to this advertisement will be subject to the protection of GDPR, our policy for which can be found at our company website


Advertiser: Agency

Reference:

Posted on: 2021-02-05 16:22:35

Send me Alert for jobs in: 

Administration - Insurance - Customer Service - Tonbridge, Kent

Email Address

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

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Home Emergency Claims Handler
  19000
  Tonbridge, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


Job Information

An new opportunity has arisen with a to join an established, successful and growing organisation in the Insurance Industry with a focus on training, development and progression.

Within this role, you will gain a range of transferable skills as well as receive opportunities for career progression.
Starting salary £17,000 +benefits

The role:
• Answering calls
• Providing excellent call handling service to customers/stakeholders
• Setting customer expectations
• Expertly validating claims with application of indemnity and fraud knowledge with the use of internal systems
• Building policy-holder confidence by developing rapport and listening t
• Taking a methodical approach


• Constantly seeking improvements in how we deliver excellent customer service
• To continuously demonstrate the company values and embody this through all work practices
• To undertake any individual or team task or activity reasonably requested

You will need:
• Significant experience in a customer facing role required
• Call handling experience in a claim’s environment required
• Input ideas to help improve the department and deliver excellent customer service.
• Undertake any individual or team tasks reasonably requested.
• Good spoken and written communication skills.
• Confident telephone manner.
• Accuracy and attention to detail.
• Ability to work well under pressure and meet deadlines
• PC literate with good administrative skills.
• Excellent organisation and time management skills.
• Ability to take on increased ownership and responsibility when necessary
• Helpfulness and a passion for customer service.
• Drive and enthusiasm for meeting targets.
• Empathy and understanding.
• Confidence & a professional attitude.

Immediate interview, and flexible start date
Monday - Friday - normal office hours

9am -1pm every other sat, (reduced hours in lieu)

Apply today for immediate consideration. - Call Laura on 01732 746604 or apply today.
Find our 3 branches on Facebook, Twitter and Instagram to make sure you hear about all our new roles! Alternatively, check out our brand-new website - www.recsol.co.uk

By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide in response to this advertisement will be subject to the protection of GDPR, our policy for which can be found at our company website

Find our 3 branches on Facebook, Twitter and Instagram to make sure you hear about all our new roles! Alternatively, check out our brand new website - www.recsol.co.uk

By submitting your CV for consideration, you are consenting to its retention for the purpose of securing you work. Any information you provide in response to this advertisement will be subject to the protection of GDPR, our policy for which can be found at our company website


Advertiser: Agency

Reference:

Posted on: 2021-02-05 16:22:35

I want to receive the latest job alerts for:

Administration and Insurance and Customer Service jobs in Tonbridge, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

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  Clarion Housing Group Ltd

  £26208 - £30167 per annum + pro rata plus excellent benefits

  Haywards Heath, Sussex

Household Account Handler

  MW Appointments

  £25000.00 - £30000.00 per annum

  Bromley, Greater London

Commercial Insurance Underwriter

  MW Appointments

  Negotiable

  City of London, Greater London

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  Recruitment Solutions Folkestone Ltd

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  £24000 - £26000 per annum + + Benefits

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Customer Service Administrator

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  Up to £22500 per annum

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