COMPLAINTS HANDLER - INSURANCE CLAIMS
  Negotiable
  Tonbridge, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


This expanding and successful Insurance business pride themselves on giving Insurance claimants the best possible customer service which is where your complaint handling and customer skills will come in useful!

You can expects a modern and spacious working environment with free parking and the chance to study for professional qualifications and career progression.

We are looking for someone who has dealt with complaints in an FCA regulated environment such as Insurance.
You will provide a high level of customer service to policy holders, ensuring that any escalated complaints are thoroughly understood, reviewed and investigated (across departments where necessary), and that any customer issues are resolved effectively and efficiently in a timely manner, with a high degree of compassion.

Role and Responsibilities

• Taking ownership of a portfolio of complaint claims, from the escalation of the complaint to satisfactory resolution.
• Answering phones, taking and distributing messages
• Providing customers with information as requested.

A great salary and benefits package are on offer. Apply today in strict confidence for an immediate interview and full support if you are selected for interviews.


Advertiser: Agency

Reference: DSCJ1576

Posted on: 2021-04-06 12:51:15

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COMPLAINTS HANDLER - INSURANCE CLAIMS
  Negotiable
  Tonbridge, Kent
  permanent,full-time

This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.


This expanding and successful Insurance business pride themselves on giving Insurance claimants the best possible customer service which is where your complaint handling and customer skills will come in useful!

You can expects a modern and spacious working environment with free parking and the chance to study for professional qualifications and career progression.

We are looking for someone who has dealt with complaints in an FCA regulated environment such as Insurance.
You will provide a high level of customer service to policy holders, ensuring that any escalated complaints are thoroughly understood, reviewed and investigated (across departments where necessary), and that any customer issues are resolved effectively and efficiently in a timely manner, with a high degree of compassion.

Role and Responsibilities

• Taking ownership of a portfolio of complaint claims, from the escalation of the complaint to satisfactory resolution.
• Answering phones, taking and distributing messages
• Providing customers with information as requested.

A great salary and benefits package are on offer. Apply today in strict confidence for an immediate interview and full support if you are selected for interviews.


Advertiser: Agency

Reference: DSCJ1576

Posted on: 2021-04-06 12:51:15

I want to receive the latest job alerts for:

Insurance jobs in Tonbridge, Kent

By creating a job alert, you agree to our Terms . You can change your consent settings at any time by unsubscribing or as detailed in our terms.

Similar Jobs:

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  MW Appointments

  Negotiable

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Customer Retentions Specialist

  NFU Mutual

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Finance/Insurance Administrator

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