HRGO are recruiting for a Temporary Hub Co-ordinator. The post holder will provide appropriate up to date information, advice, support and assessment to Carers to support them in their caring role and undertake non-statutory assessment from the Carers Hub. You must have experience of working with people with care needs and/or Carers.



Core Duties

Provision of a telephone triage, assessment and support service to Carers from our Carers Hub

Respond appropriately to calls received in the Carers Hub, directing the caller to the most appropriate team member

Manage incoming referrals, ensuring procedures are followed and information systems are updated

Provision of information to Carers and professionals over the telephone, by e-mail and during visits to the Carer Centre

Provision of emotional support (not counselling) to Carers

Desirable

Some understanding of key issues and developments across Health & Social Care

Knowledge of Family Social Care processes

Knowledge of NHS & Integrated Discharge Team processes within hospitals

Knowledge of welfare benefits and services available to carers

Awareness of how care funding works and applies to Carers and those with care needs

Awareness of respite care provision and primary



This is a full-time temporary position, 37.5 hours per week, and is an excellent opportunity to work with a successful and well-established company. If you feel you have the relevant experience, then please apply with an up to date CV. If you have not been contacted within a week, you should assume that you have been unsuccessful at this time.

Confirmed hiring during COVID-19