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Complaints Handler

  • £23000 - £24000 per annum
  • Chatham, Kent
  • Huntress
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Complaints Handler (Temp)

Location: Chatham

Hourly Rate: £12.50 per hour

Do you have previous experience working in a complaints role?

Our client, a leading bank in Chatham, are looking for a Complaints Handler to join their team!

As a Complaints Handler you'll be speaking to customers and helping resolve complaints, highlighting root causes, and developing creative process improvements.

The Role

* Professional manner when dealing with complex complaint cases

* A general awareness of products / services & systems used within the company

* Strong communication skills, telephone, written and face to face

* Good PC skills including knowledge of Microsoft Word, Outlook and Excel

* Ability to take ownership and make decisions

* Sound negotiation skills, when dealing with complex/ financial complaint cases

Huntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK.

  • Advertiser: Agency
  • Posted on: 18/10/2020 13:58
  • Reference: MKCH0012