This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Starting Salary £30,516 per annum, with opportunity for progression to £34,776
We are looking for a customer focused and self-motivated team player with extensive experience of supporting, configuring and fixing ICT issues to join the EK Services ICT team as a Senior ICT Support Engineer. This is a multi-location role working between clients at Dover, Canterbury and Margate. You will be working in a friendly and relaxed atmosphere alongside a supportive and close team.
Our organisation, EK Services, is a shared services partnership supporting Canterbury, Dover and Thanet Councils. As a forward thinking team, we enable our customers to support and enrich their communities by delivering high quality business and technical services. We are a "can-do" organisation; honest about what we do and how we conduct ourselves - and are always proud of our services and people.
The successful candidate will log, troubleshoot and resolve calls. You will also provide full support on hardware and software which will include visiting other offices. Our customers’ calls are raised by a number of different communication channels; telephone, email, self-service desk portal and in person. Installation and configuration of hardware and software will be required. You will work on various devices such as desktops, laptops, iOS and Android smart devices and chromebooks, connecting to LAN, WAN and WiFi.
The successful candidate will bring an excellent customer service approach and have experience of triaging, prioritising and managing a number of different work queues ensuring that they are kept up to date and customers are kept informed of progress. You will lead exciting new projects working closely with our partners to ensure that their digital agendas are met.
The post requires you to have a full driving licence and access to a vehicle. The successful applicant will be required to undertake a Basic DBS check.
This is an exciting opportunity to join a busy technical team working with a wide range of technology, applications and operating systems across multiple sites and customer base. This role is a mixture of remote support and hands on.
Application closing date is 29/01/20, with interviews week beginning 3rd January.
Advertiser: Direct Employer
Reference: TDC0107
Posted on: 2020-01-21 09:17:03
Send me Alert for jobs in:
Dover, Kent
Email Address
Hays Specialist Recruitment
£40000.0 - £47000.0 per annum + Up to £47K + Unrivalled Benefits
Senior Marketing Communications Executive
KHR - Recruitment Specialists
£35000 - £40000 per annum + holiday, pension, discretionary bonus
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Starting Salary £30,516 per annum, with opportunity for progression to £34,776
We are looking for a customer focused and self-motivated team player with extensive experience of supporting, configuring and fixing ICT issues to join the EK Services ICT team as a Senior ICT Support Engineer. This is a multi-location role working between clients at Dover, Canterbury and Margate. You will be working in a friendly and relaxed atmosphere alongside a supportive and close team.
Our organisation, EK Services, is a shared services partnership supporting Canterbury, Dover and Thanet Councils. As a forward thinking team, we enable our customers to support and enrich their communities by delivering high quality business and technical services. We are a "can-do" organisation; honest about what we do and how we conduct ourselves - and are always proud of our services and people.
The successful candidate will log, troubleshoot and resolve calls. You will also provide full support on hardware and software which will include visiting other offices. Our customers’ calls are raised by a number of different communication channels; telephone, email, self-service desk portal and in person. Installation and configuration of hardware and software will be required. You will work on various devices such as desktops, laptops, iOS and Android smart devices and chromebooks, connecting to LAN, WAN and WiFi.
The successful candidate will bring an excellent customer service approach and have experience of triaging, prioritising and managing a number of different work queues ensuring that they are kept up to date and customers are kept informed of progress. You will lead exciting new projects working closely with our partners to ensure that their digital agendas are met.
The post requires you to have a full driving licence and access to a vehicle. The successful applicant will be required to undertake a Basic DBS check.
This is an exciting opportunity to join a busy technical team working with a wide range of technology, applications and operating systems across multiple sites and customer base. This role is a mixture of remote support and hands on.
Application closing date is 29/01/20, with interviews week beginning 3rd January.
Advertiser: Direct Employer
Reference: TDC0107
Posted on: 2020-01-21 09:17:03
I want to receive the latest job alerts for:
jobs in Dover, Kent
Hays Specialist Recruitment
£40000.0 - £47000.0 per annum + Up to £47K + Unrivalled Benefits
Senior Marketing Communications Executive
KHR - Recruitment Specialists
£35000 - £40000 per annum + holiday, pension, discretionary bonus