This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Job Description
The main duties and responsibilities expected as Service Coordinator include, but are not limited to, the following:
• Scheduling of engineers work. (Currently 6 engineers, requiring approximately 10-15 jobs booked per day)
• Our CRM system is used for booking work and following up to ensure all jobs are booked
• To prepare formal quotations for the service related works, for annual contract renewals and to ensure conversion to order via chasing
• Liaising with the Service Manager, Stores Controller, Service Development Co-ordinator and accounts department
• To meet office targets as set by the directors
• To provide management reports as required
• To assist with answering the office telephones as required
• Updating information on our CRM
• Sending our of RAMS and health and safety information required for jobs
• To undertake any other reasonable management request
This role will include some further dimensions:
• Very telephone focussed role but strong admin is required
• Be an assistant to service/operations manager, assisting with day to day management of the service team and the engineers as they progress through their day
• Taking responsibility to assist in all areas of the service team in busy periods
• Proactive approach to helping, booking work and converting old or overdue service customers
• Managing and taking near full responsibility of our diary system
The person should be:
• An excellent communicator, both verbal and email, for internal and external comms.
• Good literacy, manor and customer service based language skills
• Good geographical awareness (not just proficient with Google Maps!)
• Proactive in their approach to learning, management and work
• Strong communicator and an eye for detail
• Be able to read the situation around them and when speaking to customers – ‘situational awareness’
• Keen to learn more and develop their role into more than just Service Coordinator, to become a strong part of our service team – working together to improve the effectiveness of the service department.
Benefits Package
• £22,000 - £27,000 per annum
• Pension available – government standard auto enrolment
• 21 days holiday (plus 8 bank holidays)
• Monday – Friday 8.30am - 5.00pm
• 30 minute lunch break
To be eligible for this role you must have the right to work in the UK.
To read more about Kingsdown Compressed Air Systems visit www.kcair.co.uk.
To apply for this position please email your CV with covering letter.
Advertiser: Direct Employer
Reference:
Posted on: 2019-11-18 10:06:54
Send me Alert for jobs in:
Tonbridge and Malling, Kent
Email Address
Recruitment Solutions South East Ltd
£25,000 + over time - up to £32,000
Canterbury Christ Church University
£44,263 - £54,395 per annum
Hays Specialist Recruitment Ltd
£23000.0 - £30000.0 per annum + 23,000 - 30,000
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Job Description
The main duties and responsibilities expected as Service Coordinator include, but are not limited to, the following:
• Scheduling of engineers work. (Currently 6 engineers, requiring approximately 10-15 jobs booked per day)
• Our CRM system is used for booking work and following up to ensure all jobs are booked
• To prepare formal quotations for the service related works, for annual contract renewals and to ensure conversion to order via chasing
• Liaising with the Service Manager, Stores Controller, Service Development Co-ordinator and accounts department
• To meet office targets as set by the directors
• To provide management reports as required
• To assist with answering the office telephones as required
• Updating information on our CRM
• Sending our of RAMS and health and safety information required for jobs
• To undertake any other reasonable management request
This role will include some further dimensions:
• Very telephone focussed role but strong admin is required
• Be an assistant to service/operations manager, assisting with day to day management of the service team and the engineers as they progress through their day
• Taking responsibility to assist in all areas of the service team in busy periods
• Proactive approach to helping, booking work and converting old or overdue service customers
• Managing and taking near full responsibility of our diary system
The person should be:
• An excellent communicator, both verbal and email, for internal and external comms.
• Good literacy, manor and customer service based language skills
• Good geographical awareness (not just proficient with Google Maps!)
• Proactive in their approach to learning, management and work
• Strong communicator and an eye for detail
• Be able to read the situation around them and when speaking to customers – ‘situational awareness’
• Keen to learn more and develop their role into more than just Service Coordinator, to become a strong part of our service team – working together to improve the effectiveness of the service department.
Benefits Package
• £22,000 - £27,000 per annum
• Pension available – government standard auto enrolment
• 21 days holiday (plus 8 bank holidays)
• Monday – Friday 8.30am - 5.00pm
• 30 minute lunch break
To be eligible for this role you must have the right to work in the UK.
To read more about Kingsdown Compressed Air Systems visit www.kcair.co.uk.
To apply for this position please email your CV with covering letter.
Advertiser: Direct Employer
Reference:
Posted on: 2019-11-18 10:06:54
I want to receive the latest job alerts for:
jobs in Tonbridge and Malling, Kent
Recruitment Solutions South East Ltd
£25,000 + over time - up to £32,000
Canterbury Christ Church University
£44,263 - £54,395 per annum
Hays Specialist Recruitment Ltd
£23000.0 - £30000.0 per annum + 23,000 - 30,000