Commercial Coordinator

  • £20,000
  • Maidstone, Kent
  • Total Worldfresh Limited

Fixed term maternity cover for 12 months.

Start date 6th January 2020

Key accountabilities and decision ownership:

Buying Administration

• Manages stock process use in conjunction with Buying Manager/Product Managers and Technical Managers.

• Tracks and publishes stock age reports for the commercial teams.

• Compiles and coordinates weekly programmes for growers, whilst making daily adjustments to suit the needs of the business.

• Organising transport and logistics to ensure arrivals meet set deadlines.

• Monitors quality of arrivals and relays claim notifications to suppliers.

• Monitors conformity of supply highlighting shortages to the Buying Managers/Buyers (Program vs Actual reporting).

• Assists the finance team to efficiently complete the invoice and associated administration process.

• Providing full administration support for sales and procurement

• Ensure packing charges are being implemented fairly and within agreed boundaries

• Liaising with suppliers and customers

Customer Administration

• Processing customer orders (Sales order processing) profiles and invoices

• Resolving customer order queries

• Resolving customer invoice queries & managing overdue invoices

• Managing assigned haulage responsibilities relating to the customer

• Dealing with and responding to high volumes of emails.

• Assist and support the Account Manager with administrative requirements

• Liaise with suppliers and distribution partners to source trays for customer programmes on a timely and cost efficient basis

• Support the existing activities to existing and new customers and suppliers by monitoring actual and forecasting tray use

• Reconcile tray stocks on a daily basis

Skills, know-how and experience:

Must have:

• Able to effectively communicate at all levels within the business

• Able to organise own workload effectively and meet deadlines

• Advanced user of Excel

• Demonstrates good sense of priorities

• Able to identify risks and opportunities within own responsibility area

• Flexible adaptable to the changing requirements of the business

• Enjoys working as part of a team, giving and receiving support from other members

• Pro-active in raising and addressing issues

Must drive or have own transport due to location.


Second language

Fruit industry experience

Hours: 8-5pm Monday to Friday (1 hour for lunch)

Working 1 in 4 weekends, part days; additional payment/days off in lieu.


Free fruit

Free gym membership at Mercure Hotel, Maidstone

Christmas social events


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