Head Of Product Design

  • Neg
  • Tunbridge Wells, Kent
  • Childrensalon Ltd

Childrensalon is the leading retailer in luxury fashion for Children, working with some of the largest brands in the world.

We have an exciting opportunity to support our growth, we are on the lookout for a talented Head of Product Design to take charge of the design on our websites and apps.

You will have a wealth of experience in ecommerce with solid foundations in User Experience and UCD. You are on top of best practices, technology and infuse this throughout your team, living and breathing UX.

You have a firm understanding between the difference of User Experience and User interface design and where these two disciplines intersect to create the most usable and beautiful product.

You have extensive knowledge of taking large ecommerce sites from strategy to final product and enjoy being involved in strategic thinking. Comfortable defining and achieving KPi’s. This role with be 50/50 hands on and will allow you to get stuck into projects with your team.

A powerful understanding of quantitative and qualitative data to inform and defend your design decisions and do not shy away from Analytics.

A track record to show how you not only create an amazing on-site journey, but how you have improved the experience through key KPI’s.

Gestalt, Myers Briggs, Heuristics are not just buzz words to you, but methodologies you use in daily practice.

Working alongside Customer Experience, Head of Digital, Development & Creative you will create a best-in-class on-site journey. Responsible for creating a high performing ecommerce site whilst remaining true to our Brand.

Managing and cultivating our talent in User Experience and User Interface teams.

Extensive experience in conceptualising and executing well thought-out design strategies to align with business goals.


● Ability to marry creativity with logic

● Passionate about your field

● A true leader, and strong ability to mentor team members

● Strong portfolio of projects you have completed from research to final product with KPI’s

● Understand development, opportunities and limitations.


● 5 Years + in User Experience for Ecommerce

● 3 Years + Experience in Team Management

● E-commerce background

● App design (iOS & Android)

● Full working knowledge of Sketch, Invision, After Effects

● Prototyping, wireframing, design, interactions, material design

● Qualitative: User testing (interviews, 5 second tests, card sorting, guerilla etc.)

● Quantitative (Analytics)

● Agile methodologies


● Experience in Luxury or Fashion

● Psychology qualification

● Degree in Design

Childrensalon offers a highly competitive salary, company pension plan, health plan, fully subsidised gym membership, in-house yoga classes, company shuttle, generous holiday allowance and company discount. We are ranked #61 on the 2020 Sunday Times 100 Best Companies to Work For list and proud to be a member of the Living Wage Foundation.

Childrensalon is an equal opportunity employer and is determined to ensure that no applicant or team member receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race.

If you are interested please apply to [email protected] with your CV and covering letter about why you would like to work for us.

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