Are you experienced in telephone based customer service & processing customer orders through bespoke systems?
Do you enjoy solving customer problems and providing an excellent standard of service?
Would you like to work for a company with a family run feel?
Days & hours: Monday to Friday- 9am-5pm
Please Note: Due to the location of this role, it is essential that you are a driver with your own vehicle.
In this role, you will be responsible for processing customer orders through a bespoke system and arranging for delivery over the phone and via email. The customer base is a mix of key commercial accounts, small domestic customers, agricultural communities and many more.
Your duties will include:
* Handling incoming queries from clients regarding new and existing orders
* Calculating quotes based on volumes and quantities
* Following up quotations to process customer orders
* Arranging delivery schedules with dispatch centres
* Confidently advising on product range to recognise up-sell opportunities
* Building relationships with key accounts and customers to provide a friendly service
* Experience in business to business sales or customer support
* Confident telephone manner
* Order-processing experience
Interested? Call Naomi Bunch now on 01322 286712 to apply.
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
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