IT Manager
Canterbury
£35k-£40k
VR/02675J

Our client is a friendly, dynamic, successful and expanding company who produce online tools and provide world class training to education professionals across the globe.
Due to internal promotion, they require an IT Manager. You will be a confident, organised, IT and customer-focussed IT Manager with proven organisational and IT skills, along with a natural flair for attention to detail.

As the IT Systems Manager you will manage two IT support assistants, who support clients and education professionals by email and phone, as well as their internal staff. You will also work closely with the Head of Development, Senior Developer and department heads.
The work environment is family-friendly, fun and happy

Benefits for the role of IT Manager include;
· Flexible working hours
· Company pension
· Discretionary bonus
· Health cover

As part of a friendly, supportive team, the IT Manager’s key tasks and responsibilities include:
● To manage the company's IT Systems and network infrastructure to ensure a reliable and efficient service for all users and departments
● To manage the IT support technicians within the IT team, including appraisals and monitoring of progress through clear target setting
● To maintain clear communication on all projects and tasks
● Advise stakeholders objectively on where IT might make a difference to the business
● Agreeing project costs, timescales and standards to be met and monitoring these through a project lifecycle
● To ensure all enquiries to the IT team are responded to competently and in a time efficient manner
● To ensure support for all departments to maintain websites appropriately, both in terms of presentation and coding
● Monitor and maintain all business systems and servers
● To facilitate data entry into IT systems being accurate and up to date
● Prepare, manage and present annual IT budgets to company directors
● Monitor, review and report on IT team capacity
● To assess and manage all IT-related risks taking a proactive approach to implementing contingencies
● To manage IT security using a risk-based approach.

The IT Manager will need to be able to demonstrate:
● Excellent organisational skills
● Excellent analytical and problem-solving skills
● Accomplished project management utilising Agile/Scrum methodologies
● Proven track record of managing multiple company IT systems across various geographical locations
● Strong leadership skills - both management of people and projects
● Exemplary communications skills - written and verbal
● Good evaluation skills
● Budgeting skills

Other skills and qualifications which are desirable, but not essential for the role of IT Manager:

● CompTIA Cloud+ certification or equivalent
● CompTIA Network+ certification or equivalent
● Knowledge of administering CRM systems
● A project management qualification (e.g. PRINCE2, Agile, Scrum)
● Experience in managing and administering G Suite
● Understanding of multiple programming languages
● Understanding of e-commerce platforms