This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Are you confident on the telephone and can liaise with all levels of personnel? Do you enjoy working in a team environment, ensuring the highest level of customer service is provided?
Main Duties and Responsibilities for this role will be:
1)Confident and organised telephone call handling.
2)Identify and assess customer's needs to ensure enquires are dealt with in timely manner to achieve satisfaction.
3)Build sustainable relationships with colleagues and customers.
4)Problem solving and escalating issues when needed.
5)Keep records of customer interactions and file quotation / order documentation.
6)Log and update customers complains with a through audit trail. Resolve to suitable business and customer satisfaction.
Preferred-Min 3 years customer service experience.
Preferred-Experience in sales processing.
Working Monday to Friday 8am-5pm, this is an excellent opportunity to develop your career further.
Advertiser: Agency
Reference: 246915/002
Posted on: 2019-08-15 15:00:15
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Sittingbourne, Kent
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KHR - Recruitment Specialists
£25000 - £27000 per annum + + Benefits
KHR - Recruitment Specialists
Up to £26500 per annum + + 10% Annual Bonus + Great Benefits
This Job Has Expired! This advert has now been deleted by the advertiser, the details below are for information only.
Are you confident on the telephone and can liaise with all levels of personnel? Do you enjoy working in a team environment, ensuring the highest level of customer service is provided?
Main Duties and Responsibilities for this role will be:
1)Confident and organised telephone call handling.
2)Identify and assess customer's needs to ensure enquires are dealt with in timely manner to achieve satisfaction.
3)Build sustainable relationships with colleagues and customers.
4)Problem solving and escalating issues when needed.
5)Keep records of customer interactions and file quotation / order documentation.
6)Log and update customers complains with a through audit trail. Resolve to suitable business and customer satisfaction.
Preferred-Min 3 years customer service experience.
Preferred-Experience in sales processing.
Working Monday to Friday 8am-5pm, this is an excellent opportunity to develop your career further.
Advertiser: Agency
Reference: 246915/002
Posted on: 2019-08-15 15:00:15
I want to receive the latest job alerts for:
jobs in Sittingbourne, Kent
KHR - Recruitment Specialists
£25000 - £27000 per annum + + Benefits
KHR - Recruitment Specialists
Up to £26500 per annum + + 10% Annual Bonus + Great Benefits